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Recent customer comments

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based on 279 reviews
  • Cleanliness 9.7
  • Facilities 8.8
  • Location 8.8
  • Room Comfort/Standard 9.7
  • Service 9.5
  • Value for money 8.9
  • Food/Dining 8.8

Carla M.
United States
January 16, 2016
Great hotel and worth the splurge
Luxurious room, amazing pool and ground, amazing breakfast buffet
Loved every minute staying at 137 Pillars but it is a splurge!

Barbara H.
United States
December 09, 2015
Fabulous rooms, Splendid service, Gorgeous grounds
We had the most amazing stay at 137 Pillars House. I would recommend it to everyone. They went above and beyond expectations.

United States
November 24, 2015
Great service
Service location toom

Linden Z.
United States
November 10, 2015
A New Definition to 5 Star Service
The Property, the Pool, the Staff
137 Pillars property is unlike any place I have stayed (and we travel regularly) - the property is beautiful, peaceful, and a retreat from the world. The rooms are beautiful, spacious, and most impressive is that no detail was too small or went overlooked. Nat, the food and beverage manager, took time to greet us during our first breakfast, gave us some good local spots to visit, taught us how to properly say please, thank you, and bargain for the night/weekend market, and was genuinely interested in how we were enjoying our stay and doing anything to help us. On the two mornings we left the hotel before breakfast began (6:30am), and including the morning we left for the airport, he arranged boxed breakfasts with fresh fruit, croissants, breakfast sandwiches, and juice for us to take with us. His personal attention to detail and service was phenomenal and the breakfast was great. The entire staff was terrific and very helpful and friendly, with the exception of the one gentleman who was at the front desk the night we arrived and at the front desk again the morning we left. He was curt and borderline rude - the opposite of every other staff person at 137 pillars. The housekeeping staff checked on the room throughout the day to replace waters, coffee, etc. One morning we had washed a few items in the bathtub to get some stains out and hung them to dry. When we came back, the clothes were hung neatly on a drying rack on our balcony and were dry. It is just another illustration of the staff going the extra mile to think of everything and take care of their guests in a manner I haven't experienced at any other hotel. I can not say enough about how wonderful the staff was. The next time we come to SE Asia, I will go out of my way to add a few days onto our trip to go back to Chiang Mai - for the sole purpose of staying at 137 Pillars. Thank you to the amazing staff for such a phenomenal stay.

Phitchanat S.
United States
October 24, 2015
Beautiful hotel, great service and perfect place to getaway
It was excellent and I had a great time.

Hai N.
United States
October 20, 2015
Loved it here! What a Gem!
The atmosphere and charm was amazing
The staff was so wonderful. Luxurious, cozy. I will def come back!

Kenrick T.
September 12, 2015
137 pillars is awesome
Rooms, service, ambience

Katty N.
August 17, 2015
GREAT Design with History to tell..
I really love the Architectural Design, it's like the town in The King Rama 5 Era. A mixture of Colonial & Thai Architecture. a room is spacious with care for details! Thailand is a country has a lot of mosquitos, they should think of how to take care of it like the 5 stars hotels do.

Bernardina W.
United States
July 28, 2015
Truly amazing!
Beautifully restored historic house, beautiful resort, great rooms with veranda
Staff everywhere. Did not feel quite comfortable with all the attention. A bit overdone. Restaurant empty. Very nice touch for birthday cake! Wonderful atmosphere. A fantastic pianist all to ourselves.

Ngan W.
Hong Kong
July 17, 2015
Excellent Service in a Boutique Hotel
Services, hotel room, pool
We had spent a very relaxing holiday in this hotel. It is away from the chaos of the city, yet it is located in a self-sustained area with good restaurants and little shops. It is easy to take a local taxi (tuk tuk) to town centre ot local fruit market in just a few minutes. Due to few no. of guests rooms, peaceful and quiet atmosphere could be maintained. The pool dedign is fascinating. We spent much time there. I love this hotel much!