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Recent customer comments

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based on 216 reviews
  • Hotel Condition/Cleanliness 6.4
  • Facilities 5.3
  • Location 8.3
  • Room Comfort/Standard 6.7
  • Service 6.8
  • Value for Money 7.3
  • Food/Dining 6.0

Kean K.
May 09, 2016
Nousy ,small room n no tv
Just near to shopping mall and money value

Anh N.
May 06, 2016

Kean K.
May 03, 2016
Value for money and location good. Other no comment
Room is small The door is spoil always that was the staff told me.

Jonathan D.
April 28, 2016

Rowena R.
April 22, 2016
Positives + friendly reception desk (the one on duty at night) + near shopping area (high-end malls, small shops & street food) &, monorail + accessible to bus + very affordable price Negatives - hotel is very small, taxi drivers do not know it/had a hard time finding it - no elevator, reception located on the 2nd floor, our room was on the 3rd floor. you have to carry your bags up to your room, definitely not for seniors or those physically challenged. - towels are old, smelly - comforter looks, smells like it has not been washed - there was an instance where there was no water in the bathroom! had to just wipe off soap as we were told motor was being repaired, would still take an hour! some of us went to bed without taking a bath, a no-no to us! - in the 3nights that we stayed, they did not clean the room - when going up the hotel, at the 1st floor (food court area), 2 big rats were their welcome committee - we arrived midnight & the frontage of the building was dim, so it's a bit scary for first timers so bottomline, we werent really expecting a 5-star accommodation considering the price but there are a lot better hotels in the area with the same price range so check them out first before booking in this hotel.

Jack A.
April 16, 2016
Good hotel for travelers/backpackers
The hotel itself is good, worth the price, the staffs are very accommodating.. However somehow its really hard for it to locate..

Pedro N.
April 15, 2016
Dirty, bedsheets had not been changed
I doing cleaner bedsheets and made my own bed. Sheets were from previous guest

April 06, 2016
What an unpleasant stay!!!!!
Booked for two nights stay, but straight away checked out after the first night. Ants can be found on the wall and a few cockcroaches within the room, toilet has no door, staff is not friendly at all, the only good is LOCATION!

Roger S.
United States
April 02, 2016
Noiiiiisy neighbors at 1am, and the staff do not care.
Close to public transportation, and Pavilion Mall . . . so at least you can escape this place.

Antonio E.
March 31, 2016
Nice hotel
But sometimes the receiptionist lil bit rude