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33 Star Hotel

No.56 & 58, Bangunan Bintang, Jalan Sultan Ismail, Bukit Bintang, Kuala Lumpur, Malaysia 50250

Recent customer reviews

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Very good

7.0

based on 203 reviews

141 reviews in English

Value for Money
7.4
Location
8.4
Staff Performance
6.8
Hotel Condition/Cleanliness
6.5
Room Comfort/Standard
6.7
Food/Dining
6.0
All reviews (203)
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Jonathan D. Couples Australia, April 24, 2016
.
5
.
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Rowena R. Business travelers Philippines, April 18, 2016
Disappointing
3.3
Positives + friendly reception desk (the one on duty at night) + near shopping area (high-end malls, small shops & street food) &, monorail + accessible to bus + very affordable price Negatives - hotel is very small, taxi drivers do not know it/had a hard time finding it - no elevator, reception located on the 2nd floor, our room was on the 3rd floor. you have to carry your bags up to your room, definitely not for seniors or those physically challenged. - towels are old, smelly - comforter looks, smells like it has not been washed - there was an instance where there was no water in the bathroom! had to just wipe off soap as we were told motor was being repaired, would still take an hour! some of us went to bed without taking a bath, a no-no to us! - in the 3nights that we stayed, they did not clean the room - when going up the hotel, at the 1st floor (food court area), 2 big rats were their welcome committee - we arrived midnight & the frontage of the building was dim, so it's a bit scary for first timers so bottomline, we werent really expecting a 5-star accommodation considering the price but there are a lot better hotels in the area with the same price range so check them out first before booking in this hotel.
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Jack R. Groups Philippines, April 15, 2016
Good hotel for travelers/backpackers
5.3
The hotel itself is good, worth the price, the staffs are very accommodating.. However somehow its really hard for it to locate..
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Pedro N. Solo travelers Portugal, April 11, 2016
Dirty, bedsheets had not been changed
2.7
I doing cleaner bedsheets and made my own bed. Sheets were from previous guest
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Roger S. Solo travelers United States of America, March 29, 2016
Noiiiiisy neighbors at 1am, and the staff do not c
3.7
Close to public transportation, and Pavilion Mall . . . so at least you can escape this place.
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Yuen L. Couples China, March 28, 2016
Dirty and lots of mosquitoes
1.3
-Dirty -lots of mosquitoes -very small room -poor air-con -lots of mice -room key is out of order.
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Antonio E. Groups Indonesia, March 27, 2016
Nice hotel
6.7
But sometimes the receiptionist lil bit rude
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Yun F. Couples Malaysia, March 27, 2016
What an unpleasant stay!!!!!
3.3
Booked for two nights stay, but straight away checked out after the first night. Ants can be found on the wall and a few cockcroaches within the room, toilet has no door, staff is not friendly at all, the only good is LOCATION!
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Antonio E. Groups Indonesia, March 27, 2016
Group traveler
6.3
Good location Good hotel But staff lil bit busy and no smile anymore
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Antonio E. Groups Indonesia, March 27, 2016
Group traveler
6.3
Good location Good hotel But staff lil bit busy and no smile anymore
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