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Recent customer comments

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Very good



based on 620 reviews
  • Cleanliness 7.8
  • Facilities 6.1
  • Location 7.2
  • Room Comfort/Standard 7.7
  • Service 7.9
  • Value for money 8.0
  • Food/Dining 6.4
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Salinawati S. from Malaysia
Business travelers
Stayed 2 nights in April 2014
pleasant stay
comfortable & centrally located
ok, not bad, good and spacious room, centralized location to other hotels and offices
Reviewed April 24, 2014

Atafia A. from France
Solo travelers
Stayed 2 nights in April 2014
nice and quiet
clean good value and well located
Reviewed April 23, 2014

Liew P. from Malaysia
Solo travelers
Stayed 4 nights in March 2014
They have tidied up to room well
Affordable for Malaysian, comfortable beds and tidy
It's good.
Reviewed April 16, 2014

SAN K. from Malaysia
Business travelers
Stayed one night in March 2014
Good location.
Good location, friendly staffs and clean room
The room is cleaned and well upkeep. The hotel is located near the city area and can be accessible to most shopping malls.
Reviewed April 07, 2014

peter R. from United Kingdom
Solo travelers
Stayed one night in September 2013
decent city hotel
price, location
decent hotel. fairly central hotel. some shops in mall building but many have closed. italian restaurant in the ajoining mall ok. stayed in the other tower the year before which is newer and better. there is a small swimming pool at the top of the building and a small gym too with basic equipment in. has shuttles into town i believe if dont want taxi. not much else in surrounding area. good chinese massage across from the back of the hotel opposite tower b
Reviewed April 01, 2014

Chan C. from Malaysia
Couples
Stayed one night in March 2014
Clean and bright
Clean, bright and acceptable
It was a serviceable for a one nice stay. Could use more toiletries. The bath is not designed well and even though there was a shower screen, the whole toilet was wet in the end. The air cone could use a nice service too as it is hot due to the big windows. Good for a one night stay. Quite sparse but ok.
Reviewed March 25, 2014

TEO M. from Malaysia
Families with young children
Stayed 3 nights in March 2014
great location
great location , value for money and quiet surrounding
the hotel was great located and value for money , but one thing need to improve inside the room is the carpet is very smelly , and actually now lot hotel had change they floor into wooden floor...really need to upgrade the carpet .
Reviewed March 25, 2014

dawson W. from Malaysia
Business travelers
Stayed 2 nights in March 2014
simple, nice, relax
great location, big room
The room is spacious with fantastic city view. Centrally located and easy to access to anywhere in Kuching.
Reviewed March 24, 2014

Raymond T. from Malaysia
Couples
Stayed 3 nights in March 2014
nice big room
big room, good service and nice view
firstly, the reception staff is excellent nice. the seaview room is awesome. there is mini market can be excessed at basement. parking is convenience too
Reviewed March 12, 2014

Caroline L. from Malaysia
Solo travelers
Stayed 4 nights in February 2014
Adequate, not great but not too bad.
Clean rooms, fast check in and out, affordable.
It was not really good, this time round, we got a room that had multiple problems. Most of the plugs were not working, the air-conditioner was leaking water every time it was turned on and the worst part is that the water was dripping very near the only plug point that worked. Staff wise, OK, reasonably friendly.
Reviewed February 27, 2014


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