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Recent customer comments

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Very good



based on 612 reviews
  • Hotel Condition/Cleanliness 7.8
  • Facilities 5.0
  • Location 7.2
  • Room Comfort/Standard 7.7
  • Service 7.9
  • Value for Money 8.0
  • Food/Dining 6.4

Rony S.
Indonesia
July 26, 2013
Easy , Nice and Comfort
near shopping center , best value , friendly staff
we r happy with the room rate , but some furnitur are getting old , and sometimes not work properly .., lift door out of service....please take action of it .

Walter M.
United Kingdom
July 22, 2013
very convenient hotel
location and price
very convenient and great shuttle service to the city centre

Han W.
Malaysia
July 19, 2013
Great and refreshing
Good location, nice room & friendly people
Enjoyable with nice room with friendly and helpful staff.

Han W.
Malaysia
July 19, 2013
Comfortable and pleasant
Clean, comfortable and good security
Enjoyable with nice room and friendly and helpful staff.

Sheron L.
Malaysia
July 15, 2013
Comfortable Hotel but can be better
Very comfortable bed and good location
My friends and I stayed for 5 nights. Initially, we encountered a negative incident prior to checking in. We had arranged for the Hotel to pick us from the Hotel. However, it seemed that the Hotel conveniently "forgotten" to make the arrangement. Overall, I would rate the Hotel to be comfortable with good location. However, the staff especially those manning the cafe are not friendly or approachable. The breakfast is pretty standard and they served almost the same thing every morning. However, I would like to commend about their front desk staff by the name of Nida. I find that she is extremely professional and polite. She serves every guest with a smile and she makes effort to remember all the guests' names.

Beng C.
Malaysia
July 10, 2013
Comfortable and quiet surroundings.
Location, value for money and easy access.
All the while been good. However of recent the rooms lacks maintenance, housekeeping and smoky ambience. Need to improve.

Toh S.
Malaysia
June 30, 2013
Average but unfortunately with bad experience
Good location, big room, shopping activity available
Average stay but unfortunately broke the bed-side lamp which was then asked to pay the full replacement of new unit instead of the cost of replacing the broken part. Knowing the items in hotel rooms are normally charged at higher than market price, the incident made the stay an unpleasant one.

Zaidi Y.
Malaysia
June 30, 2013
CONVENIENT N RELAXING
VERY RELAXING AND CONVINIENT TO TOWN

Mubarak S.
Malaysia
June 29, 2013
Very comfortable & nice view
Large beds, large rooms & fast internet connection

SOON T.
Malaysia
June 27, 2013
Good
Easy to get through the city
They have to improve on the room cleaning. Even it's clean but there some smell in the room. The wifi access is good. The view from the room also nice.