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Recent customer comments

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Very good



based on 3843 reviews
  • Hotel Condition/Cleanliness 8.1
  • Facilities 7.5
  • Location 7.8
  • Room Comfort/Standard 8.1
  • Service 8.2
  • Value for Money 8.3
  • Food/Dining 6.0

MEI T.
Malaysia
January 24, 2013
contemporary hotel
services are good. love the space in our room
i was there for three nights. hotel is very clean, with their interior room design of orange color, it makes it perfect. feeling fresh and contemporary at the same time too. there was a pantry for us with microwave oven, refregenator, plates, cutlery, glasses as well. very convinient. staffs are friendly and well trained. located about 8min to train station , walking distance.

wadman U.
Sweden
January 23, 2013
Practical and good service
Clean and practical
Very friendly and helpful staff. The room was very practical with most of the things that you need without things that you do not need. Location right in the middle so you are close to most things. Bed was great and also rest of the furniture. it is a busy location but they make your stay pleasent. close to communication and shops

Eric B.
Argentina
January 22, 2013
excellent location close to mtr, and big rooms!
rooms are spacious and comfortable
i enjoyed this place as it was very close to the mtr station, just a few blocks away. the room was very big, though that's because we were upgraded to a 4-people room, which was still huge for hk standards. toiletries could be better as no soap was provided, just shampoo. they also have a gym, and a laundry room that's convenient to use, though you can't match professional laundries out there.

wayne W.
Australia
January 22, 2013
Great hotel extremely friendly staff
Comfortable beds , clean rooms , quiet location
i have used many hotels in hong kong but i always return to 60 west as the staff are very friendly and have good english skills , the rooms are always clean and very comfortable beds

JIANRONG W.
China
January 22, 2013
The amazing hotel locates in the best place
I want to live in the hotel becasue of the decoration and the style of the room , I get the feeling of home.
When I arrived at the hotel , it was very late at that night, but the receptor and the waiter were still waiting for me , and they gave me the warm welcome and many help. The room is very large and clean, and the king bed is very comfortable, and I am energising in the next morning. But to my surprise, when I open the cutain, I was astonished to find a very large outdoor balcony, a great surprise. It's a very comfortable hotel, and next time I will book it next time with my family

Ang K.
Malaysia
January 22, 2013
Good hotel with moden look
there is a self laundry cost HKD 30 for both clanking n drying.
The hotel room is very spacial, suitable for family, hotel staff is friendly n courteous..it is very convenient, can take the tram jz outside of the hotel, tram is even more convenient than taking the MTR, but might takes longer time depend on traffic conditions.. The surrounding sell a lot of dried seafood like fish maws, dried oyster, n others like bird nest.... note that the hotel will charge if left our baggage overnight..

Yun F.
United States
January 21, 2013
Not the greatest
the rooms are nice
so here it is the rooms in this hotel is very nice and spacious and the location isn't that bad, its not luxurious but its not a expensive hotel either. The problem is there are 2 floors, 2nd floor and 3rd floor where the rooms windows are blocked by a sign and so you basically have no window. this makes for a very uncomfortable stay. And also the room service and the accommodations in this hotel is non existent, they wont have a hairbrush or a toothpick if you need 1. They really are just a serviced apartment they are not a 4 star hotel by a long shot.

IRINA T.
Russia
January 21, 2013
Scornful attitude
Rooms are smaller than claimed, AC in rooms can't heat, dim lighting
1) AC in rooms don’t have a hitting mode and are useless in winter. Our room was very cold. We had to struggle for two hours with the staff that refused to provide a heater. Only after we called many times and many times insisted that the hotel staff must solve the problem they agreed to find a heater. 2) The lighting in the room was extremely dim (except the bathroom) and it took us another round of struggle to get a table lamp. 3) The size of our Deluxe Twin Bed Room had 41.99 sq.m. size on website when we made our booking. But the real size was 21.5 sq.m. incl everything - bathroom, kitchen and a wardrobe. It was very unpleasant experience cos the hotel managers was very well aware of the fact that the actual size of the room doesn't correspond the information on the website but they refused to give us a bigger room or to make a partial refund anyway. We were highly disappointed by this fraud and the management’s attitude. During that situation they altered the size of deluxe rooms to 27 sq.m. (still not correct). 4) THE MOST SHOCKING thing was scornful attitude. When we said that it is cold in the room the staff told us that it isn't. When we told it is dark they told us it is not. When we told the room size is smaller than promoted one they said that it is not and gave us some rediculous explanations. They treat people as babies. It is definitely not a 4* service.

Hiu I.
Hong Kong
January 20, 2013
Spacious room
2 bedroom
Nice stay overall but the orange sofa was a bit disgusting, many stains so we didnt sit on it. Bedroom was small but normal for most HK hotels. The price was great for this room so I'd stay again for the same price.

Luis C.
Portugal
January 20, 2013
Good Location, great interior space
Space, Space, Space
I got a free upgrade to one of the apartment rooms so I was crazy about the size of the thing: kitchen, 2 separate rooms with king size beds, 3 big tv's, dinning area, living area.... all very good, just remember to bring your own amenities as the ones in the hotel are not many. Internet is quite fast also for an HK hotel...