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Recent customer comments

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Very good



based on 3850 reviews
  • Hotel Condition/Cleanliness 8.1
  • Facilities 7.5
  • Location 7.8
  • Room Comfort/Standard 8.1
  • Service 8.2
  • Value for Money 8.3
  • Food/Dining 6.0

Hun P.
Hong Kong
June 23, 2016
Location good
Place very convenient. updated to larger room, good.

Chin W.
Malaysia
June 21, 2016
Great Room size and accessibility
Great and location is very accessible

Chi C.
Hong Kong
June 19, 2016
Friendly staff, nice room
Convenient location

LEE C.
Singapore
June 14, 2016
Good condition
Good condition and clean ..staffs are very friendly and kindly

KYUNGA L.
South Korea
June 13, 2016
good
good

Ya L.
Taiwan
June 10, 2016
Very good
Good

Bin T.
Australia
June 09, 2016
Location
The hotel is on Honh Kong island west of Sheung Wan MTR station. Location is excellent to us as we are a retired couple on leisure holiday. We took bus A11 from the airport and alighted at the Macau Ferry bus station then got a taxi (mainly for our 2 big baggages) for a short distance ride to the hotel. On our returned journey, we managed to walked with our baggages to the bus station as it is nearer and accessible from the hotel.

Rida F.
Canada
June 08, 2016
Return customer
We were here 5 years ago, the location was good, the room was spaceious & theire staffs were nice.We suggest that they have to improve their room cleaning service.

servando J.
Philippines
June 04, 2016
Location location!!! Location?
Everywhere, the whole hong kong and its extensions are right at its door step or a few meters away. Tram bus mrt. The question mark is when its your first time and the cab driver isnt familiar then its quite easy to miss its entrance cause its just a 2-3 meter glass door with a hanging 1x1.5 meter non neon sign. The Hsbc and China citic bank next door isnt much help because there are lots of them. You can use the ibis as land mark instead. Room is spaceous specially in the lower floor. Tv dont have much english program. There is a ref and a microwave and iron. Room phone line are individual though so calling front desk or another room is like a local (free) call. Macau ferry is a few minutes walk to shun tak center which is also a mall.Very little bargain shopping around but mrt n tram is just nearby. Wifi is almost always good. Several grocery stores around. And if you want real local dining there is a food market across Hsbc. Lots of dried seafood around. Octopus card is convenient but you can only use 1 per purchase. You cant check balance unless you buy and when its time to reimburse its a lot harder then when buying them.

Jing S.
Australia
June 02, 2016
Good location, nice staff. but communication break
At check in the receptionists told me that my booking was cancelled as they did not receive the payment. I was willing to pay again and sort it out later but they would not let me. I tried to access my payment receipt but they would not let me use their computer. Luckily they contacted their manager and resolved the problem. It seems that Agoda did not inform the hotel of the payment. They upgraded my room. hotel did not recieve re was communication