arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Recent customer comments

Filter by traveler type

based on 1094 reviews
  • Hotel Condition/Cleanliness 8.9
  • Facilities 8.1
  • Location 8.6
  • Room Comfort/Standard 8.8
  • Staff Performance 8.2
  • Value for Money 8.0
  • Food/Dining 6.0

6.7 Doug B.
United States
February 13, 2015
Good Hotel for a short business stay
Contemporary Room Design, Clean
This is a good hotel, not a great one. Due to a flight cancellation, we missed the 1st night of our stay, we advised the hotel by e-mail that we would pay for the missed night and to hold our room as originally reserved. Upon arrival, they refused to honor our pre-payment for the room and said it had to be forfeited and made us pay again for the 2nd night. They denied receiving our e-mail but we had a response from their booking department. There was no one on duty over night as they said there would be. The rooms are very small but they are clean. Hotel is tucked into a side street in a working class neighborhood. They do not serve any food at this hotel. OK place to stay for a night or two on a business trip but not something for an extended stay or for a family

8 Jason W.
February 07, 2015
Good value in a great location
Location, Location, Location
Doesn't deserve 4 stars as they don't have any facilities or room service, but it is a great service apartment in a good location. Room is very nice and staff are vey friendly

9.3 Kian T.
February 05, 2015
Spacious apartment at an affordable rate
Spacious room, High floors, Comfortable bed
Excellent, except for the pillows. Way too soft. Gives me a bad neck-ache.

8.3 Robert W.
January 30, 2015
Great aparthotel
Room facilities, location to IFC, self-catering
Staying healthy while traveling is largely down to minimizing changes from your daily routine. Which is why I prefer to stay in aparthotels where I can make my own breakfast.

7 Bala T.
January 24, 2015
Spacious and clean room
Location, spacious room, privacy

6.3 Tang K.
January 24, 2015
Good location, cosy and comfortable room...
The room is very comfortable and just 2 minutes walk away from the MTR.
Stay was close to perfect. Consider a service apartment.. With no breakfast but is fine as surrounding is with good foods. Reception was like a security desk and I was shocked initially.. given a lift access card and a traditional key... not sure which year we live in. Nevertheless my stay has been comfortable and I enjoy it.

6.3 Yuk-Yin S.
United Kingdom
January 24, 2015
Needs a breakfast room and lounge
Large room, fantastic shower, luxurious bed linen
The room itself was fantastic and very comfortable (although hanger rails and crockery cupboards were set too high). The lobby was not impressive - too dark, cold and unwelcoming -not what I would call a proper lounge or lobby where you can meet friends or visitors. Also, no breakfast room - for a business traveller, this is most inconvenient.

8.7 Dante A.
January 24, 2015
Spacious room
Location, size of room, cleanliness
I chose this hotel because of its location. We entered Hong Kong from Macau. It's a walking distance from the Hong Kong - Macau ferry terminal. It is also very near the Sheung Wan MTR station. There are restaurants nearby. The only downside on its location is the stores selling dried sea foods and herbs. It's like Ongpin and Divisoria in Manila. The website says no room cleaning is done on Sundays and holidays but the room was already cleaned when we returned that Sunday afternoon.The room is big compared to other hotels in the vicinity.

9.7 Chan L.
Hong Kong
January 22, 2015
Very nice & countable
It is a very nice hotel with good location

January 22, 2015
Good serviced appartment in the heart of Hong Kong
Location size or appartment equipments
Pleasant and well decorated rooms, very clean and well serviced, kitchenette well equiped, easy access to bus tram and central station, located in the middle of food shopping district: french shops, supermarkets and market od Sheung Wan.