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Recent customer comments

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Very good



based on 792 reviews
  • Hotel Condition/Cleanliness 7.8
  • Facilities 5.9
  • Location 8.5
  • Room Comfort/Standard 7.6
  • Service 7.3
  • Value for Money 7.5
  • Food/Dining 6.3

Sharon W.
United States
June 10, 2016
Somewhere to stay
Free WiFi. Limited TV channels in the rooms. The rooms/bathrooms were clean although the shower curtains smelled and were stained with mildew; and the white towels were a bit on the grey side. The walls are thin. Not much of a view from our tiny Superior room windows. The staircase was always blocked by the housekeeping trolley and room items. The free breakfast that was included in the room rate was not appetising, luckily there were many options outside of the hotel to choose from. The staff were not particularly friendly but they were helpful. This was my second stay at this hotel in three years and it wasn't as nice as I had remembered.

Huang C.
Singapore
June 04, 2016
Smelly Lobby
The lobby needs a spruce. It is not very sightly for guests to be welcomed by brooms or mops that are tucked somewhere at the lobby cafe. There is a musty smell in the lobby and its worst in the lift that goes up to the room. On the bright side, the room is quite nice and comfortable.

jermaine H.
United Kingdom
May 31, 2016
good central hotel
value for money

jermaine H.
United Kingdom
May 31, 2016
value for money
value for money

Martin K.
Singapore
May 29, 2016
Great hotel
Highly recommendation this hotel

Say T.
Singapore
May 27, 2016
Value for money
Location is good.

Martin K.
Singapore
May 27, 2016
Great holiday in Vietnam
The service up to my expectation

Ken T.
Malaysia
May 23, 2016
Average hotel
Location is great with easy access to food.

Carol L.
Singapore
May 22, 2016
Location, cleanliness, value for $
central and accessible to places of interest and food. Room was clean and had a nice big window. They allowed me to check in early as the room was ready. Very chic room decor, with clean sheets and all facilities working well. My room was quiet as it was not facing the main road.

Dave C.
Singapore
May 09, 2016
Drunken Noisy Guest
Poor reception handling of drunken noisy guests at 2am in ye nite, they just ignore our cmplains until we have to go to the reception personally.