arrow-up-icon Get points on your miles program!
Back to hotel info

Agoda Verified Reviews

Filter by traveler type
Very good



based on 929 reviews
  • Hotel Condition/Cleanliness 8.1
  • Facilities 6.7
  • Location 8.6
  • Room Comfort/Standard 7.9
  • Service 7.9
  • Value for Money 7.8
  • Food/Dining 6.7

9.3 chin W.
Malaysia
January 20, 2015
kuching trip
location, staff, room comfort
location very good, 5 minutes walk to top spot food court, staff very helpful.

7.3 Yew O.
Malaysia
January 11, 2015
Value for money
Strategic location to walk around Kuching City. Hotel environment and the room are clean, best for non-smoker stay. Staffs are polite.

6.3 KOK K.
Malaysia
January 07, 2015
Small Hotel at the Waterfront
Location, Cleanliness, Parking
Everything was good until we requested for an extra bath towel. The hotel told us that if anything happened to the bath towel, we would have to pay an exhorbitant fee of $180.00 and a family member had to sign on a receipt when it was delivered to our room. Obviously i was not happy with this as i had never encountered such a practice in any hotels i stayed in worldwide, 5 star or backpacker inn. I returned the bath towel to the reception as i was not about to be put liable to this $180.00 for a ridiculous bath towel. The reception said it was hotel policy. I insisted that he signed for its return unused in case of any inconvenience when we checked out the next day. For information, i shared a bath towel with a family member for that night shower.

7.7 Charles H.
United Kingdom
January 01, 2015
Comfortable stay for a mid range hotel.
Location, Cleanliness, Comfortable
The location was convenient, the price was very good considering it was Christmas time. It was very comfortable. They have an English speaking movie channel which was useful when we wanted to relax for a night because it rained heavily the one night and we stayed in. I have given the hotel a score of 1 for dining but we didn't eat there, agoda do not give the option to not score.

8.7 AWANGKU S.
Malaysia
December 29, 2014
Marvelous
Clean, near to shopping complexs, safe
Comfortable

8.3 HENRIETTA T.
Malaysia
December 29, 2014
Hotel clean. Surrounded by friendly staffs.
Hotel were located at the centre of kuching town. Much easier for us to walk down streets.

7.3 Jim C.
Malaysia
December 22, 2014
Toilet too small
Good location, cleanliness & Strong WIFI
Nice location but room too small.

9.7 Robyn O.
Canada
December 19, 2014
Fantastic Hotel!
Comfortable beds, friendly service, great location
We stayed at this hotel for 3 nights from Dec. 16 and loved this hotel! The rooms are decent sized, very comfortable mattress and quiet (if you are situated in the interior of the hotel). We stayed in Room 113. The staff are very helpful and friendly, and we booked a sightseeing tour to the Orangutang Centre through them as well. The hotel is in a great location, very close to the waterfront and restaurants. The only recommendation would be to include more Western style options for breakfast. However, we would definitely stay here again! Thank you for a great stay and excellent customer service!

9 ramly S.
Malaysia
December 15, 2014
Excellent 3 Star Hotel
Staffs are very polite & responded promptly to customer's request.
Comfortable

5.3 Rajkumar S.
Malaysia
December 13, 2014
It's small rooms and tolet accessories not enought
Good services,clean,comfort
Was good