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Recent customer comments

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Very good

based on 945 reviews
  • Hotel Condition/Cleanliness 8.1
  • Facilities 6.8
  • Location 8.7
  • Room Comfort/Standard 7.9
  • Service 7.9
  • Value for Money 7.8
  • Food/Dining 6.7

Poi W.
April 19, 2014
Comfort stay
Good customer service, clean & comfort room
Overall satisfying. Suggest to improve hot shower, as the water was a bit cold after 1 min of shower despite turning fully to the "hot" tap.

Yong T.
April 19, 2014
nice and central located
Clean, central location,
Traveling with my family and we like this hotel room

April 17, 2014
Centrally located, fast wifi connection
Centrally located, clean and friendly staff
Nice hotel~! Centrally located in the city center of Kuching. Everthing is walking distance (e.g. Cats statue, riverside cruise, Top Spot Seafood etc). The in-room wifi is superb! And staff is very helpful too. Definitely will stay back this hotel for next visit in Kuching.

Siew C.
April 14, 2014
worth the value
clean, city center, friend staff

Ashwin D.
April 12, 2014
Average experience that could have been great
Location, cleanliness and staff performance
Abell is a clean shiny hotel at first but then you realize the experience could be so much better if it got the basics right. Basics here being sleep quality and hot water. I had to change room initially as the room I was in was facing the road.. Very noisy. So after the room change to a garden room the room was silent but there was a bit flaw! There is a window facing the corridor which lets light in the whole night! Completely Spoilt my sleep (even the shutters didn't help stop the light). Then I chose to take a shower.. Ugh the hot water and rain shower was great for the first 2 mins then it just turned completely cold! Terrible experience when your room is already freezing. These are basics a hotel should get right, especially one catered for tired business travelers. The good: clean, profession staff, great location, comfy bed, yummy breakfast Bad: poor sleepy quality (noise or light problems), poor hot water function, no toiletries Room 320

shalleh I.
Brunei Darussalam
April 11, 2014
the hotel is clean and good
Hotel is located at the Shopping Centre, Ranjang River home bank and Sea Food Center

Mohd I.
April 09, 2014
Quite good
centrally located, friendly staff, clean room
Nice stay here...would come again..

Mohd I.
April 09, 2014
quitr good
clean, centrak location, friendly staff
Quite good. Friendly staff, clean room, central located.

April 09, 2014
Comfortable, Value for Money
Room was nice

Hui T.
April 07, 2014
not bad, quite happy with it
Near waterfront, clean, fast room services