arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Recent customer comments

Filter by traveler type
Very good

based on 930 reviews
  • Hotel Condition/Cleanliness 8.1
  • Facilities 6.7
  • Location 8.6
  • Room Comfort/Standard 7.9
  • Staff Performance 7.9
  • Value for Money 7.8
  • Food/Dining 6.7

7.7 thannie A.
December 30, 2015
Location good, nice hotel.
Good location, clean, and its worth for money
Will back again to stay in abell

8.3 Manjuli M.
December 28, 2015
Great service
Service staff, location
A very convenient location in the city. Walking distance from the Waterfront and just parallel to Padungan where a lot of local hawker food can be found. The room is decent and the bed is comfortable but it is what is is - a 3 star hotel. Bathroom is just alright, a little old. The staff, however, is top notch. Always willing to lend a hand! They made our stay there worth it.

6 Erica L.
December 28, 2015

9 Veronica Y.
December 28, 2015
Good..I love their services, and the staff are fri
Location.. Staff.. Clean
Feel good and comfort..

7.7 SUIE L.
December 27, 2015
Not bad
near Shopping mall
it's ok... just spend a night for transit... but little bit far to airport.

5.7 Mohd. A.
December 25, 2015
Ok to stay
Convenient location

7.3 Nur L.
December 20, 2015
good service
service, location and price
Upon arrival, we were served by Zafri and a new staff. They were very helpful and went the extra mile to help us print our boarding pass. Furthermore, we have received prompt response from the staff when we inquired about the tours through email. In addition, the doorman ( 15-17 dec), was also nice and friendly.He never fail to ask how was our day. Overall, we were satisfied with our stay. Thank you!.The problems we had were only wifi and the room space being a little too small.

5.7 norashikin K.
December 19, 2015
Not really recommended. Blackout happen.
Easy to find, friendly staff,

7.7 Ronald T.
December 18, 2015
Great location - Great local food - Great value
Central location, lots of local restaurants within a short walk and value/staff
Great in all areas except the room could do with a coat of paint. No hot water in vanity.

9 Huan C.
December 09, 2015
Good worth for the money
Proximity to waterfront n tourist spots
Comfortable n good smiling staff inclusive of bell boy