arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Verified traveler reviews

Filter by traveler type
Very good



based on 946 reviews
  • Hotel Condition/Cleanliness 8.1
  • Facilities 6.8
  • Location 8.6
  • Room Comfort/Standard 7.9
  • Service 7.9
  • Value for Money 7.8
  • Food/Dining 6.7

Ling L.
Malaysia
January 04, 2016
city centre hotel
clean, convenient, friendly staff

Jun L.
Malaysia
January 03, 2016
Hotel having problem with power supply
It's just an average hotel with not so spacious room.
First night was terrible as the eletricity supply was continuously on and off from 3.30am until 6am. The sole purpose for renting a hotel room is to have a good sleep but what we got in return was this unresolved complication during midnight. There wasn't enough parking lot when there's function going on in the hotel and we were forced to park at other places. Water dripping from the air-con but it wasn't a very big issue for me. Overall, an average stay and not so satisfied. I would suggest Lot 10 Boutique Hotel with similar price and if afforadable, Pullman or Grand Magherita will be your best choice. Stayed during December 2015.

norhisham L.
Malaysia
January 02, 2016
good
location,easy to find food place and easy transport
Aircond not so cold

thannie A.
Indonesia
December 30, 2015
Location good, nice hotel.
Good location, clean, and its worth for money
Will back again to stay in abell

Manjuli M.
Malaysia
December 28, 2015
Great service
Service staff, location
A very convenient location in the city. Walking distance from the Waterfront and just parallel to Padungan where a lot of local hawker food can be found. The room is decent and the bed is comfortable but it is what is is - a 3 star hotel. Bathroom is just alright, a little old. The staff, however, is top notch. Always willing to lend a hand! They made our stay there worth it.

Erica L.
Malaysia
December 28, 2015
Good
Good
Good

Veronica Y.
Indonesia
December 28, 2015
Good..I love their services, and the staff are fri
Location.. Staff.. Clean
Feel good and comfort..

SUIE L.
Malaysia
December 27, 2015
Not bad
near Shopping mall
it's ok... just spend a night for transit... but little bit far to airport.

Mohd. A.
Malaysia
December 25, 2015
Ok to stay
Convenient location
Good

Nur L.
Singapore
December 20, 2015
good service
service, location and price
Upon arrival, we were served by Zafri and a new staff. They were very helpful and went the extra mile to help us print our boarding pass. Furthermore, we have received prompt response from the staff when we inquired about the tours through email. In addition, the doorman ( 15-17 dec), was also nice and friendly.He never fail to ask how was our day. Overall, we were satisfied with our stay. Thank you!.The problems we had were only wifi and the room space being a little too small.