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Abell Hotel

22, Jalan Tunku Abdul Rahman, Kuching City Center, Kuching, Malaysia 93100 (Show on map)

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Area: Kuching City Center Number of Rooms: 80

Recent customer reviews

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Very Good

7.8

based on
673 reviews

Value for Money
7.7
Location
8.6
Staff Performance
7.9
Hotel Condition/Cleanliness
8.2
Room Comfort/Standard
8.0
Food/Dining
6.8
All reviews (673)
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Choon K. Business travelers Malaysia, October 21, 2014
still worth to stay

location, the cleanliness and the service
6.7
Omar M. Groups Indonesia, October 19, 2014
The bathroom smells was terrible

Centrally located, nice building concept, easy access to dept store
6.7
This hotel has easy access to nearby dept store who sells daily things, and it centrally located to the city center, Kuching Statue, and Waterfront. Just about 10 minutes walk to there. But regretly, the staffs of this hotel were not friendly, far from good hospitality, the room no 330 at 3rd floor were smells very bad and we already asked the room services to check what happened and the smell sources but until 2 times we call them, they not coming and until next morning they still avoid our request. Why is that? Does it happened just because we only stay for 1 night? Or because we only booked standard room? I thought that excellent services must generally implemented with any condotions applied. When we going back to the hotel at 11 o'clock, they lobby were dark because they shut down all of the lights in lobby area, why is that? To keep the eficiency of the electricity or what? Because this is my first time to saw the hotel turn the lights off in their lobby area. When we came in, they just turn on the lights, and we don't know why they did that. This hotel has very slow connection of wifi, and they should completed their services in wifi with giving in wifi connection also in standard room. Overall we feel confused and we were wondering why they got best hotel from 1 one most famous travel website in the world, because we felt the opposite.
Chua W. Business travelers Singapore, October 9, 2014
Nice hotel!

Clean rooms, great location, fast internet
7.7
Hotel is clean and nice. The rooms are decent and the bathrooms are very clean. The hotel is superbly located which makes it easy to move around the nice parts of town.
Leong K. Couples Malaysia, October 5, 2014
good hotel

good front staff,housekeeping and location
7.3
room too small for queen room otherwise good.
Harold W. Solo travelers Malaysia, October 3, 2014
Best value spacious room

Spacious room, friendly staffs, location
8.7
Prob My room was single queen bed. It was spacious n comfortable. The hotel is the near the kuching Waterfront. Cons: Only wired internet Toilet seat placing was abit awkward
Rozani C. Solo travelers Malaysia, September 28, 2014
Good Location

Location, just few minutes walk to river front
5.7
No wifi available in the room. Room is small but clean and comfortable.
Lee J. Groups Malaysia, September 25, 2014
toilet leak

great staff
8
There was a leak from.the toilet into the room for 3 of the rooms i made reservation for
Yeu H. Solo travelers Singapore, September 16, 2014
No window. Poorly toiletry,Very limited TV prog

Location & clean, friendly staffs.
5.7
Satisfactory only.
Bian L. Solo travelers Malaysia, September 11, 2014
Not too Bad!!

As mentioned above
7.3
First time out on this hotel and I find it alright!
Misako T. Business travelers Japan, August 31, 2014
cozy hotel

The location was perfect and the room was large enough to relax in.
8.7
I was very satisfied with my stay at the hotel. The only problem I had was the Internet access. I wish I could have used it in my own room; it was a little bit inconvenient to go down to the lobby, which was the only place where the Internet was available.

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Customer Reviews - Abell Hotel, Kuching

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