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About Ace Hotel & Suites

Description

Ace Hotel & Suites is home to a 6-star hydrotherapy spa. The hotel is perfectly situated in the heart of Kapitolyo near Pioneer. From this ideal location, Ace Hotel & Suites is within close proximity to the commercial and business district of Shaw and the Ortigas Center. Guests can enjoy convenient access to major shopping malls and banks, and it is under seven kilometers from the Makati Central Business District and 13km from Manila's international and domestic airports. At Ace Hotel & Suites, every effort is made to make guests feel comfortable. To do so, the hotel provides the best in services and amenities. In-room comforts include air conditioning, a terrace, satellite/cable TV, a microwave, and safety deposit boxes. Recreational facilities available include a garden, steam room, hot spring bath, spa, and pool. With the engaging of the professional service and ideal location, Ace Hotel & Suites is a great place to stay.
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Features

Internet

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • Valet parking
  • Car park
  • Airport transfer
  • Shuttle service

Fitness & recreation

  • Sauna
  • Spa
  • Massage(s)
  • Steamroom

Swimming & soaking

  • Hot tub
  • Hot spring bath
  • Swimming pool [indoor]

For kids

  • Swimming pool [kids]

Food & beverage

  • Room service [24-hour]
  • Room service
  • Restaurant(s)
  • Coffee shop
  • Poolside bar
  • Bar

Pets

  • Pets allowed

Cleaning services

  • Laundry service

On-site facilities

  • Facilities for disabled guests
  • Family room
  • Garden
  • Elevator
  • Salon
  • Shop(s)
  • Smoking area

Health and security

  • Safety deposit boxes
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Policies

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-12 year(s) Stay for free if using existing bedding.
  • Guests over 12 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 1200 PHP
Check-In From: 2:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 6.00 Km
Distance to Airport: 13.00 Km
Internet Usage Fee: 00 PHP
Non-Smoking Rooms / Floors: Yes
Number of Bars: 1
Number of Floors: 21
Number of Restaurants: 5
Number of Rooms : 195
Room Voltage: 220
Year Hotel Built: 2012
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Recent customer comments

Filter by traveler type
Excellent



  • Hotel Condition/Cleanliness 8.6
  • Facilities 8.1
  • Location 7.9
  • Room Comfort/Standard 8.5
  • Service 8.1
  • Value for Money 7.9
  • Food/Dining 7.6

Chong S.
Malaysia
August 21, 2016
Friendly Staff, Nice Buffet.
2 complimentary wine. Overall value for money.

Joseph S.
United States
August 21, 2016
spent a week there
Good location plenty of restaurants in the area and hip night life. The spa is the reason you stay here and worth its money. They do have a silly dress code that you must wear spandex swim suits (men and women) I only had the boxer type swim shorts but it was deemed unacceptable and either had the option of buying one from them or going out to buy. We had problems with the room key which you use to get the elevator to your floor, open your room door and power the electricity in the room would not work either we would either go in the elevator and it would go to everyones else floor but not yours then had to go back to the front desk to have someone set the elevator to our floor, then sometimes the door key would not open our door and we would have to go back downstairs to ask them to let us into the room, or the card/key would not power the room and we would call them and someone would come up and just try to reset some breaker looking switches in away that felt like shaking a loose wire. This happened 4 days straight of our 5 day stay. They would say someone would fix it and because we where out everyday we'd come back to a non working key.

Howard S.
Australia
August 11, 2016
No swimming allowed.. Trapped in Elevator
Elevator stopped working while we were in it .. not good. .. We were not allowed to use the pool as guests of the hotel. .. You can pay 1100 peso to have a swim... nooo The will stay somewhere else in November where swimming is complimentary.

Mark A.
Philippines
August 08, 2016
Fun and Relaxing
Had fun with the kids.

Melissa C.
Philippines
August 01, 2016
Perfect!
I loved the room we booked at Ace. Hope to have spend longer time though. And as usual the spa is a perfect way to relax which the hubby enjoyed.

Lovelie R.
Philippines
August 01, 2016
Ace Review
The Water spa is not that big and too crowded.

Claire N.
Philippines
July 21, 2016
Parents
The only problem was there was no channel to watch. There was no cable

Rencel R.
Philippines
July 18, 2016
Nice Hotel
Spa,Breakfast and room

masvita M.
Philippines
July 07, 2016
A good place to relax
After a busy week of work, I can unwind in this hotel

Ron R.
Philippines
July 06, 2016
One of the best hotels in Pasig
Clean & convenient but the breakfast is average at best.



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