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Ace Hotel & Suites

United corner Brixton Street near Pioneer, Ortigas-Pasig, Manila, Philippines (Show on map)

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Area: Ortigas-Pasig Number of Rooms: 195
Free Wi-Fi

Recent customer reviews

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Fantastic

8.3

based on
170 reviews

Value for Money
8.1
Location
7.9
Staff Performance
8.3
Hotel Condition/Cleanliness
8.9
Room Comfort/Standard
8.7
Food/Dining
7.9
All reviews (170)
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Ysmael C. Families with young children Philippines, August 13, 2014
Relaxing water massage

The water spa, new hotel, they have 7-11
8.7
staffs are not that friendly. I didnt print my voucher so he asked 10pesos from me. For me its ok but he didnt asked me in a courteous way. Same when we checked out but a girl this time, they dont smile, they dont greet, They're lucky coz im not in the mood to have arguements with anybody that time, I'm tired and sleepy already. But with the water massage it was really good. I will definetely go back! I hope next time their staffs already learned how to smile and treat their guest with respect
Edwin M. Families with young children Philippines, August 3, 2014
kid friendly

room, ammenities, swimming pool and spa
6.7
very good
Abraham L. Families with young children Philippines, August 3, 2014
ace hotel stay

location, water spa, spacious room
6
It was not good. The only reason we selected this hotel for our anniversary is bcoz we'd like to try the water spa. We were with a 1 yr old baby and surprisingly we were charged 200 pesos. He needed to wear a swim diaper so we paid extra 150. I also needed to rent trunks and towels so thats another 250. Ace rips off. Staff should also improve service.
Janel B. Families with young children Philippines, July 20, 2014
Good stay but w snags

ace spa
8
best has been the ace spa facility, but gives complimentary of 2 tickets only great food selection and quality billeted to a room but the power just went off at 3am, had to be moved to a smoking room as there was no other available
Amabel K. Families with older children Philippines, July 17, 2014
Relaxing

Clean, good airconditioning, kitchen supplies in each room
9.3
Marissa P. Couples Philippines, July 17, 2014
Staff in this Hotel is friendly.

Fast check in, Friendly Staff, Clean.
7.3
It is our 4th time staying in this hotel, and just like before, we leave satisfied with the service. Although this time there were not much choices on the buffet breakfast, we will still stay in this hotel. Cleanliness is big factor everytime we book for hotels, secondary is the staff performance and thirdly is the location.
Reylex L. Families with young children Philippines, June 29, 2014
Exceklent choice of food especially lunch!

1. Cleanliness. 2. Hospitality. 3. Great child friendly swimming pools of all ages.
8.3
My husband & our only child spend my 38th birthday last June28, 2014. We ate buffet lunch which was so impressive. Then we chek in early at around 1:00PM but they allow us to come in even it was not in due time. Bed was totally expensive & of course comfortable. Coffee was unlimited & cable TV is very clear. At night we spend our time at Sky Garden & woke up with sumptous breakfast! We really wanted to go back this coming school semestral break by mid October 2014. See you again!
Ana F. Groups Philippines, June 22, 2014
The spa amenities were great!!!

Room, Hotel and Spa staffs, Spa amenities
8.7
A quick staycation that will give you a lot of relaxation from the city.
Ligaya M. Families with older children Philippines, June 8, 2014
Great and enjoyable

Location, spa and cleanliness
10
Enjoyable.
Alex B. Solo travelers Philippines, June 7, 2014
Not so flexible and understanding staff

1. Location 2. Clean rooms 3. 7-eleven at the ground floor
6
It was a nice and modern hotel. Clean and comfy rooms. The staff though was no help. I asked for a late check out becuase my seminat would end at 12 noon but they refused.

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