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Ace Hotel & Suites

United corner Brixton Street near Pioneer, Ortigas-Pasig, Manila, Philippines (Show on map)

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Area: Ortigas-Pasig Number of Rooms: 195
Free Wi-Fi

Recent customer reviews

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Fantastic

8.6

based on
47 reviews

Value for Money
8.3
Location
8.0
Staff Performance
8.8
Hotel Condition/Cleanliness
9.3
Room Comfort/Standard
9.1
Food/Dining
8.2
Couples (47)
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Kenz J. Couples Philippines, April 27, 2014
Relaxing Stay

Water Spa, Food, accomodation
8
It was a relaxing stay, got free tickets to the water spa, buffet food are great, room size is good. You can hear people talking on the hallway which not good. But over all it is a very nice stay
Sanghwa J. Couples South Korea, April 12, 2014
nice hotel

food, staff and pools
10
it was a great stay.
Kristine N. Couples Philippines, February 15, 2014
They have the best water spa and breakfast ever

Food, SPA and Rooms
9.3
Toni J. Couples Philippines, February 9, 2014
Very clean

Clean, friendly staff , nice view
7
Russel A. Couples Philippines, January 2, 2014
Satisfying Staycation

pool, waterspa, comfortable and clean rooms
9
Tiffany L. Couples Philippines, December 30, 2013
Pleasant surprise

The water spa; the cleanliness and newness; the sound workmanship of the room.
8
We planned for an overnight stay with a trip to the water spa. Check in easy. (Refundable Php2000 deposit required.) Lobby of the hotel and spa small and quite chaotic, but pleasantly surprised by the room (a corner room) which was of modest size but tastefully decorated and bright. Bathroom spacious, bright, clean. Bed, pillows clean and comfortable. Wi-fi in the room; connection sometimes slow, but overall, sufficient. Hotel is in Kapitolyo area, and several good restaurants are walking distance. There is also a convenience store downstairs and a supermarket down the street. Attached water spa both fun and relaxing. (Note: Spa doesn't provide towels.) Cons: The safe in our room was faulty. (Wouldn't lock.) Staff came up twice to try to address the problem; the second person who came up seems not to have communicated with the staff who had come up earlier. At first, it was mentioned that the safe would be changed. Later in the evening (about 45 mins. after the second person came up) we were asked if we would like to change rooms instead. By then we were already comfortably settled in, so we refused. Guests depending heavily on the use of a safe would have been significantly inconvenienced. Breakfast available at the Sky Garden (with package) was only fair. Spread was very modest and the offerings more what you would expect to find at home, rather than in a hotel. But coffee was good, and there was an omelet station. Last observation—the staff seemed quite young and inexperienced, lacking in warmth and polish (save the lady at the front desk of the spa). Perhaps this is because the hotel is new. Overall, would consider returning.
John J. Couples United Kingdom, December 26, 2013
Excellent Hotel and a very comfortable stay

Very Clean , Smoking well controlled, Friendly help starr
9.7
A GREAT STAY WITH NO COMPLAINTS all services were excellent and the quality of food was exceptional
Christine J. Couples Philippines, December 25, 2013
Relaxing Spa

Spa, Comfort and Food
9
It's my second time at Ace Hotel & Suites and I really like staying there. The room is nice and the bed so super comfortable. i also like the idea that you can just go out of your room and dip in the pools and spa for addition relaxation.
Rodney D. Couples Australia, December 6, 2013
Nice Comfy Hotel

Breakfast, Friendly Staff and Value for Money
7.3
Hotel was quite pleasant-very friendly staff in reception and at the breakfast area. Breakfast buffet plentiful with some traditional Pinoy foods. Hotel is located in a sub division (gated area) returned late one night and had no idea how to access the hotel via car as the gates were closed.
Carlo A. Couples Philippines, November 30, 2013
excellent food and service!

everything....
8
great experience.. clean hotel, good service, great food, comfortable room and bed. facilities are clean and nice!

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