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Ace Hotel

20 West 29th Street, Gramercy, New York (NY), United States 10001

Recent customer reviews

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Excellent

8.4

based on 241 reviews

130 reviews in English

Value for Money
7.9
Location
9.0
Staff Performance
8.6
Hotel Condition/Cleanliness
8.8
Room Comfort/Standard
8.6
Food/Dining
7.8
All reviews (241)
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Wai L. Solo travelers Hong Kong, April 23, 2016
Setting for taking pic
6
The interior design and layout is perfect for photo shoot And I love the details of the furniture and wall slogan and notes. The room is cozy and very American style. Highly recommend!
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Euna P. Couples South Korea, March 10, 2016
Good
5
Good
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Minsung K. Business travelers South Korea, January 29, 2016
Good!
6.7
-
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Chika M. Solo travelers Japan, December 30, 2015
My favorite urban vacation destination

The best cafe, environmentally responsible, and modern but very friendly atmosphere
9.3
Having cortado at Stumptown roasting was my favorite moment of the stay in a holiday season. The well prepared room was perfectly comfortable and I loved the concept and idea of ACE being envoronmentally responsible and paying respect to the local community and design.
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Narendra T. Families with young children Indonesia, December 23, 2015
nice hotel for single or couple travelers

location, design, good staff
7.7
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Paul H. Couples United Kingdom, December 13, 2015
Ace Hotel

Atmosphere, close to subway, helpful staff
8.7
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Carlos D. Business travelers United States of America, September 20, 2015
Very cultured

Art, decor, in room amenities, staff
9
Great!
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Clint Q. Couples South Africa, August 30, 2015
C555J

Easy access to public Transport and other
6
Air conditioner and outside ongoing construction made it very difficult to sleep. Recommend any level above 2nd Floor and the Staff were very efficient.
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Vigunya V. Solo travelers United States of America, August 9, 2015
Small Clean Stylish Room

Style, location, service
9.3
Excellent short stay with a beautiful view of the Chrysler building.
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Anthony P. Families with older children United States of America, July 3, 2015
Tony from New Orleans via Detroit

Atmosphere/decor, Location, Staff
10
Great. Loved atmosphere and décor. Liked the fact that there were good restaurants and retail stores on site; especially good when you don't feel like going anywhere. Great staff. I especially liked the food at John Dory Oyster Bar; I will return to this hotel on future visits to New York. The only thing missing was a microwave in the room.
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