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Ace Hotel

20 West 29th Street, Gramercy, New York (NY), United States 10001 (Show on map)

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Area: Gramercy Number of Rooms: 258
Free Wi-Fi

Recent customer reviews

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Fantastic

8.5

from 221 reviews

Value for Money
7.9
Location
9.0
Staff Performance
8.6
Hotel Condition/Cleanliness
8.8
Room Comfort/Standard
8.6
Food/Dining
7.8
All reviews (221)
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Anthony P. Families with older children United States of America, July 3, 2015
Tony from New Orleans via Detroit

Atmosphere/decor, Location, Staff
10
Great. Loved atmosphere and décor. Liked the fact that there were good restaurants and retail stores on site; especially good when you don't feel like going anywhere. Great staff. I especially liked the food at John Dory Oyster Bar; I will return to this hotel on future visits to New York. The only thing missing was a microwave in the room.
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Lorenzo P. Business travelers Italy, July 1, 2015
One of a Kind

location, interiors, clean
7.7
Ace hotel is surely a "one of a kind" experience in terms of hotel stays. The place is decorated is a very "New York Style" way, dark deception with a great hall, art-decoy type furniture. The rooms and the floors also reflect this taste, and in all my travels is the first time that I have such an experience. In practical terms the rooms are a bit small, there is no real "wardrobe", but you have to judge from the aesthetic point of view which in my opinion here takes the scene and drives practicality away (a little). Bathrooms decorated with New York Subway tiles, everything conveys a very well thought concept that breaks away from the standard hotel rooms. All in all I appreciated the stay at Ace Hotel, beds were comfy (not huge but who cares), internet was good and service real nice. Will come back!
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Ziling L. Couples Singapore, May 23, 2015
Artsy hotel

Friendly and helpful staff, nicely decorated rooms and great restaurants downstairs
6.7
Overall the stay was pleasant, but not value for money. Neighborhood was not entirely pleasant (down Broadway) - not recommended for single female travelers
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Suwandi H. Business travelers Indonesia, April 18, 2015
hip hotel

location, cafe and good service
7.7
Overall it was a good stay. Not your average 4 star business hotel as the rooms are decorated in a unique way. Shower is too small. Love the Smeg refrigerator filled with drinks and the original art as decor behind the bed. If you are a hipster you will feel right at home. If you are not (like me), you will get the experience.
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Tsung T. Solo travelers Taiwan, March 23, 2015
Wonderful stay experience!

nice deco/kind statt/delicate food
10
My 1st time to NYC and this hotel made my stay a wonderful experience too!
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Tomohiro O. Business travelers Japan, March 20, 2015
Like my house

Cozy lobby for inviting friend, High responding staff, comfort decore like my house.
9
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Jinsoon K. Couples United States of America, February 3, 2015
The NYC experience

The realistic NYC atmosphere inside, retro-modern interior,
2.7
enjoyed the continuos feel of NYC even when coming back from the daily tour
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Daniel N. Couples Canada, February 1, 2015
Great Location

Good Value, Great Location, Cool Vibe
8.7
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Victoria C. Solo travelers United States of America, January 25, 2015
I want to stay here every time I come to NYC!!

I love love love the bar / coffee shop downstairs -- it brings so many people and it seems like there's always someone there. The room was fantastic! The comforters and the pillows were seriously wow.
9.7
FANTASTICCCCCCC. Loved the staff and the hotel room.
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Evita L. Solo travelers Indonesia, January 18, 2015
Great stay

Chic, nice decor, young
7.7
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