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Dean H.
Couples
United Kingdom,
August 27, 2011
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Good location, dusty hotel
6.3
Be careful about which room you stay in - the ones with fake hard wood floors are nicer (cleaner) than the ones with carpets.
Its an older Arab-style hotel, which is quite dusty & a bit shabby but it does the job. Best in the price range in Jerusalem.
The men who fix the breakfast are really very sweet, but the guys who clean the rooms could do a better job!
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Denys O.
Couples
Ukraine,
August 19, 2011
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Great location bigl rooms? very good!
8.7
Good Hotel, very nice. Close to downtown. 10 min by walk to Damasks Gate.
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Joanna K.
Groups
Netherlands,
August 16, 2011
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Good thing that it was close to the old city
6
The suite was fine, good that one could make meals. But there were not pots and very little cutlery. The tap was dripping and after having asked 10 times to get it fixed it was still not taken care of. the people speak very little english, and gave wrong infgormation about parking at the hotel, so I got 2 ticket , each 500 Schekel !!!!!! When I asked them they started shouting at me. there were no clothe hangers in the cubboard . The cleaning staff was not good, the carpets didnt get cleaned and I saw no vacuum cleaner. It was really the suite which was nice. Furniture broken, lempshade broken. Af first no wireless in the room which was most upsetting, since it was on the internet that the rooms have wireless. that problem was solved though.
I have spoken to one staff member that with very little work they could have a nice hotel which would also be fully booked, which it was not when I was there. Also, they just ask what they want for a room. They do what they want.
I would go back because of the location but they should renovate each room, which doesnt cost the world. breakfast was okay. But staff in general not very nice but that would have been because they didnt speak english and also didnt understnd what you were asking for.
If you need more info please feel free to contact me.
Oh yes, and they didnt give me a bill.
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Michael B.
Couples
United States of America,
June 1, 2011
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Very nice hotel with a 5 star room
Loved the large suit they gave us for less then $100
8.7
Good location, beautiful hotel and great room. i wish the staff was more helpful. They were not bad but when we ask the desk for information they were less then helpful.
Our room more than made up for this, it was one of the best i have ever stayed in.
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Pingchao Z.
Solo travelers
United States of America,
May 22, 2011
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A nice hotel with odd combination
promotion price for a 4 star hotel
7
the hotel staff, especially at the front desk, did not impressed me as being friendly. When I arrived at the hotel around 1pm, the staff told me that I could not check in until 3pm. So I left the bag and went for a short tour. When I returned I found out that the written sign said the check in time was 2pm.
The other older staff were very indifferent to the guest. He did not seem to be happy for me to continue to extend my stay in the hotel after my initial books, from online.
The room is fine but the towels are worn and the breakfast is also good (free). They have free wifi in the room and a compute station in the lobby. But the wireless connection is not very good (very weak).
Anyway, if you do not care about the attitude of the hotel staff and if you can get a great promotion from agoda., it is not too bad to stay in this hotel which is quite close to the old city (Damascus Gate) with about 10-12 minute walk.
Sightseeing/Attractions Tip:
It is quite close to the Old city (Damascus Gate). The hotel can also help book day trips to different attraction out of Jerusalem for you. It is convenient.
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Stephanie I.
Groups
United States of America,
May 14, 2011
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don't have a title
cleanliness and care to detail, proximity to the old city
8.7
front desk manager was polite and helpful in responding to my questions and requests. the hotel is a bit worn but the lobby is elegant and the room was spotless. i would have appreciated being able to get cnn and a hebrew language tv stations in addition to what was provided.
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Arvis E.
Groups
Latvia,
April 1, 2011
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Used to be a nice hotel but run down now
Quite close to the Old Town, good promo price (not regular price)
6
we got suite rooms for promotional price which was very low. the hotel was ok but a bit run down. some of the rooms were quite nice, some of them were quite small and the shower wasn't working. it is walking distance from damascus gate (15 mins)
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Arvis E.
Groups
Latvia,
March 31, 2011
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Fine location, a bit run down
walking distance to the old town, special promo price
6
the hotel was ok for a short stay. we had suite room which included a bedroom, small main room with another bed, tv and kitchen table. we had to wait really long to check in. you can feel that the hotel has been around for years.
Sightseeing/Attractions Tip:
nearby is the old town, you can reach damascus gate going straight down the road by hotel. if you need to get to tel aviv, take a mini bus from the profits street station. 15 mins walk from the hotel.
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Borislav I.
Families with young children
Serbia And Montenegro,
March 30, 2011
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"Great location but small rooms
best features of the hotel, selling points, things you liked
8
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Nghia N.
Couples
United States of America,
March 25, 2011
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We got a good deal in this hotel so it makes a good value. It's a solid 3 star hotel. It's walking distance to old city.
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