Le Meridien Heliopolis Hotel, Cairo

This is a nice hotel except that it does not seem to deserve five stars. Being there for a business trip I had meetings in the nearby hotel which seem far better but only rated 4 stars. At Le Meridien staff is begging for tips at all times, even when it should be included already in the bill (like for in-room service, as written on their own documentation). Staff English is sometimes hard to understand. Paper documentation does not agree with staff directions like for in room safes. My room had a rusty and old bathtub, and the cleanliness was good but not excellent as expected from a five stars hotel. No one there, including at check-out, seemed interested to know if everything was ok, just asking why I did not use the mini bar (whose prices are without limits, where content is poor, and not corresponding to the list). So in short you can have a good stay but do not expect services up to par with an international 5 stars hotel.

The Meridien Heliopolis is an excellent option if you need to be the near airport. It is modern, clean, has all amenities, and a helpful staff. There's a free shuttle to the airport on the hour. It is in a residential neighborhood, though, so there's nothing to do outside of the hotel.

The receptionist are good and quick to check and allot the room without hiccups. I got a clean room, clean toilet and good bed. The room service on order was good and in time. The restaurant on ground floor was average, could be better particularly for the taste of food. The pool side restaurant was managed with less staff, slow to respond and below average quality of food. Billing was fast. I have no problem to go back to this hotel but would like to avoid dining on pool side restaurant.