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Good 6.7
Based on 3 reviews
Very good 7.1
Based on 279 reviews

Recent customer comments

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based on 3 reviews
  • Hotel Condition/Cleanliness 7.3
  • Location 7.3
  • Room Comfort/Standard 6.0
  • Service 6.7
  • Value for Money 6.0
  • Food/Dining 6.7

February 28, 2016
2 stars hotel
The staff were very friendly and helpful and once I complained they upgraded me which I was thankful for.
The standards, the 1st room. No shower, no towels, no remote control, curtains didn't close, only 1 bedside cabinet. I complained and got a new room which was much better except for the smell of ...

February 24, 2016
Great Family Holiday
Friendly staff.Clean modern facilities.Great for kids and there's food and drink in abundance.I used it before on my own and decided to bring my family and they also loved it.
Maybe having an iron in the room but then again there was a laundry service

November 08, 2015
The pools. The food quality
The low responed from the staff and room dont met the standard of 5 star hotels

November 07, 2015
Excellent stay for a few...
We came here after staying in the Medina for a few nights so we knew it was far out from the city center. We stayed for 1 night+1day and this was a bit short, we could have stayed for 2 nights. The ...
Some kind of techno music was all over the place all day - not so relaxing. The rooms were a bit worn, but still OK. The ice cream was finished - this was a small disappointment for the kids. The ...

October 31, 2015
Fabulous fun (despite the lack...
We liked everything! The slides really are fabulous. The room was huge and the food plentiful and varied. We'd love to be able to go again.

October 10, 2015
Best all inclusive hotel for...
I appreciated how helpful and friendly the staff was. There are so many options of things to do for people of all ages. I loved how simple it was to stay there and enjoy the time.
I loved that the food was included in the price of the hotel. The quality of food wasn't great but it was satisfying. It would have been nice if there were more rafts to use on the slides that ...

September 29, 2015
staff,shows,the pools
some of the food and the fact that u have to wait up to an hr just to get certain items not the staff s fault but the owners or managers they are trying to save money by not having inoughf staff but ...

September 27, 2015
Lovely place but not 5...
The water park very good , the animation team work very hard and get everybody to join in on the activities , they really make the place , pancakes were lovely in the morning for breakfast :)
Staff are very nice except the tall man on reception very rude and tries to talk over you , he didn't want to know about us trying to keep our hotel room till 5pm and told us they were full and ...

September 18, 2015
My kids enjoyed the swimming pools.
Catering is not hygienic.

September 01, 2015
Not worth the money
I had reserved a garden view, i have got a room with no garden view at All. And dangerous pools, sliding are also dangerous. They (slidings) are toooo dry on the sideways. My Son got à firewond.