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Very good 7.5
Based on 130 reviews

Recent customer comments

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Very good

based on 130 reviews
  • Hotel Condition/Cleanliness 7.0
  • Facilities 10.0
  • Location 8.2
  • Room Comfort/Standard 7.7
  • Service 7.0
  • Value for Money 7.7
  • Food/Dining 7.4

Rodney C.
November 08, 2012
a good basic tourist hotel ver centrally located
location, good bed, friendly service. wi-fi in room
The rooms were a good size with a comfortable bed. All rooms have free wi-fi. The breakfast was adequate with a good variety available to suit all nationalities. The safe in our room needed replacing and this took awhile but was done after a couple of calls. The location is just accross the road from the main railway station and bus terminal. The Red Tourist bus passes by and it is a short walk to the nearest stop (pity it is not at railwat station opposite).

Peter C.
September 20, 2012
Clean and Service Staff Excellent
Service Staff
After reading a few negative reviews about the hotel before we arrived we were pleasantly surprise that none of the reviews were right. We found a hotel that was clean and the service staff was excellent on all counts. The Doorman - Thys was especially special and a real asset to the hotel. A wonderful stay.

Noor M.
July 25, 2012
Great location but quite a small room.
Within walking distance to the city center.
The hotel provided with very basic toiletteris - only body wash was provided. The management should look into this.

J C.
May 06, 2012
Awesome stay, good location
Very accomodating, upgraded our room
-Nice location, city center -Accessible to taxi cab -Rooms are small -Breakfast must be improve -Walking distance to Afred & Victoria Wharf, good for shopping and dining -We are fortunate they upgraded our room to a better room and new hotel. Sister company hotel name is Strands Hotel

United States
March 16, 2012
Great location and friendly employees
Employees went out of their way to help in any way possible and were always available
i had asked for a high floor with lots of sunlight and a view of signal hill or table mtn. we check in and the room had a cubbyhole of a window, a view of an unattractive commercial building and was dark. i was too tired the first night but the next day i explained the situation and that afternoon we had a sunny room with a view of signal hill. a few days later we had a problem with the lock on our room door. they then transferred us to a major upgrade which was a studio suite with terrace,great view on a higher floor. all in all for the price this was a great deal. they also upgraded us to the breakfast buffet (which was quite good)

Bonita I.
South Africa
March 15, 2012
Excellent location for Cape Argus Cycle tour
water fountain
i think the rooms need a bot of an upgrade. The staff seem a bit miserable- especially the dining room staff

Silvia B.
January 25, 2012
Lovely hotel and service with a smile
Centrum of town, nice breakfast
It was a lovely stay, just think some of the rooms needs renovation as they start to look quite old

Jair P.
South Africa
January 07, 2012
Great Location, friendly staff
Great Location, good breakfast and is included in room price, very friendly and helpful staff.
hotel was a little dated. bed sheets were too small for the bed, and came off during the night. bathroom window had a light curtain, on a large window, which allow people from outside to see through at night, so when showering we were unable to keep the lights on in the bathroom. staff were friendly and helpful, and breakfast was more than adequate, and location is great. overall a very nice place.

Zukiswa H.
South Africa
November 18, 2011
well located,beautiful hotel
big rooms, friendly staff
i enjoyed my stay, the hotel is beautiful and the staff was always smiling, i would not mind staying there again.

Peter K.
United Kingdom
November 08, 2011
Good hotel with very spacious room
Large self contained room and a good breakfast buffet
I stayed here for a few days and it was a really good value hotel. The room had a separate bedroom and bathroom and the kitchen/living room was spacious and very well equipped. The hotel was in a very good location and I would recommend this to people in Cape Town on vacation or business.