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Recent customer comments

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based on 147 reviews
  • Cleanliness 9.0
  • Location 8.1
  • Room Comfort/Standard 8.4
  • Service 8.6
  • Value for money 8.2
  • Food/Dining 7.2

Shivani N. from South Africa
Families with young children
Stayed 7 nights in December 2013
It was a great stay... wish the menu was better
location, staff, the canal
It was a great stay.. Staff were the best and assisted immediately, menu was not great.. especially If you staying for a while no night entertainment at the hotel.. no kiddies entertainment Rooms were awesome, just needs a microwave for those with small kids
Reviewed January 06, 2014

Jing S. from China
Stayed 5 nights in December 2013
Lovely Trip
Clean, Nice Staff, and Very Comfortable
We had a very comfortable stay, coz our room have kitchen and the living room, big enough for 3 person with extra bed, very clean, and the staff are very helpful. Hotel is close to V&A Waterfront, can go with taxi boat, also close to the city center (long street), just need walk 10 min. Very quiet place. Love it!
Reviewed December 18, 2013

Sunday A. from Nigeria
Solo travelers
Stayed 2 nights in December 2013
Nice stay
Reception ready to help, clean room and quiet environment
Interesting. Good service. Really appreciate the response of the front office desk particularly Pat.
Reviewed December 16, 2013

Sean L. from Singapore
Business travelers
Stayed 3 nights in November 2013
Excellent stay
Great view, river runs through the hotel, extremely good service.
Excellent stay at the hotel - near to the place where I was having my conference. No fuss check in and check out and the service staff were extremely attentive to all my needs.
Reviewed November 24, 2013

Misha A. from United Kingdom
Solo travelers
Stayed one night in November 2013
Quick and conventient for V&A
Location close to the marina
I was a mmeber of Clipper race , so just needed to rest
Reviewed November 09, 2013

Cheah L. from Singapore
Stayed 3 nights in October 2013
Clean but small room.
Quiet, Clean and good service staff
This hotel is more suitable for business travelers and those attending exhibition as it is near to convention ctr. The room that we have is rather small and amenities are limited. No tooth brush or paste or extra towels. Limited free internet. A novel way to travel to the V&A waterfront is by boat that is right in front of hotel.
Reviewed October 29, 2013

Yvonne M. from Sweden
Stayed one night in October 2013
comfortable,good location,nice staff
reasonable price, nice staff,good location
very conveniently located,clean hotel with very friendly staff
Reviewed October 28, 2013

Zehaad I. from South Africa
Stayed one night in May 2013
We had a relaxing time
Close to the waterfront area
Reviewed October 23, 2013

Sean O. from United Kingdom
Stayed 2 nights in October 2013
Great Value but terrible Internet access
Clean room, centrally located on canal and good value
Lacks international news channel(only have Sky News which is UK based) and poor internet offering. Otherwise good value only if booking through Agoda
Reviewed October 17, 2013

Sean O. from United Kingdom
Stayed 2 nights in October 2013
Good Value if booked through Agoda only
Comfort, location and price
Nice clean and comfortable room but lacks proper TV stations for International news. Doors kept banging on the ground floor from people entering and leaving the building(this is not a proper hotel but rented out suites). The staff were very helpful and friendly. I would stay here again if the price was right.
Reviewed October 08, 2013