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NH The Lord Charles Hotel, Cape Town
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Location: Other
Address: Cnr Faure & Stellenbosch Roads Somerset West, Cape Town, 7130 South Africa
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Customer Reviews
| Highly Recommended |
Guest Rating: 8.3 |
roger R.
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 United Kingdom
Couple
Date of Stay: 09 Nov 2009 |
| Value for Money: |
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10/10 |
| Location: |
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6/10 |
| Staff Performance: |
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8/10 |
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| Hotel Condition/Cleanliness: |
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8/10 |
| Room Comfort/Standard: |
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10/10 |
| Food/Dining: |
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8/10 |
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The rooms are very comfortable and the grounds are exceptional.
Two small but very nice outdoor swimming pools. Public areas poorly heated. (Rooms fine). Quite a large hotel but it doesn't seem so due to its layout. Hotel provides free shuttles to beach and nearby Somerset Mall. Concierge provides good and competitive rates for transport and trips. Main restaurant was very good. Food quality and service was excellent. Premium restaurant (La Vigna) was a little bit of a let down. It is located just off the lobby and is wide open to all. Cheap temporary gas fires are located around the room to maintain a less than reasonable temperature. Food is not exceptional, although not expensive either. Menu has several items that never actually existed during my stay. Puddings were a low point. Service is very good.
Hotel is used by British Airways crews as a stopover point with possibly 50 or more BA staff in house at any time. The bar is very lively! Also takes a large contingent of SAGA travellers. I would certainly stay here again and would have no problems in recommending it.
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| excellent trip |
Guest Rating: 10 |
gulnaz K.
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United Kingdom
Family with young children
Date of Stay: 02 Sep 2009 |
| Value for Money: |
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10/10 |
| Location: |
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10/10 |
| Staff Performance: |
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10/10 |
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| Hotel Condition/Cleanliness: |
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10/10 |
| Room Comfort/Standard: |
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10/10 |
| Food/Dining: |
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10/10 |
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staff, service, location, standard pool too cold and could not swim had a great time due to excellent service of the staff. the room and bed sizes were very good. liked the cleaning standards. hotel grounds were exceptional.liked the big fireplace and enjoyed breakfast. location of the hotel was very good as we had the shopping area near the hotel. we had the kfc round the corner which was very handy for the children
Hotel Feature Tip : great customer service
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| The Lord Charles Hotel Somerset West Cape Town |
Guest Rating: 8.7 |
terence B.
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 South Africa
Couple
Date of Stay: 07 Jul 2008 |
| Value for Money: |
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10/10 |
| Location: |
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10/10 |
| Staff Performance: |
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6/10 |
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| Hotel Condition/Cleanliness: |
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8/10 |
| Room Comfort/Standard: |
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10/10 |
| Food/Dining: |
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8/10 |
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If you want to be close to the strand for a holiday and on the motorway to take you to Stellenbosch and the wine farms this is a good hotel to be in.
Restaurant Tip : Right accross from the hotel is a shopping mall which has a selection of restuarants if you do not wish to eat at the hotel. Since we ate in the hotel on our frist night the second night we went across the road to an Italian resturant which served an excellent meal.
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This review was originally written in French and translated by To view the original text
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| NH Lord Charles Hotel |
Guest Rating: 9.7 |
andre M.
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 Canada
Business Traveler
Date of Stay: 17 Aug 2009 |
| Value for Money: |
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10/10 |
| Location: |
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8/10 |
| Staff Performance: |
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10/10 |
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| Hotel Condition/Cleanliness: |
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10/10 |
| Room Comfort/Standard: |
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10/10 |
| Food/Dining: |
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10/10 |
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Very good service, beautiful views and excellent food really cheap lunch with varied cook for us before our morning flat Minor shopping center not far (in feet) Far from downtown Cape Town should be a shuttle (275 to 300 rand) to go phone the hotel is expensive even for local calls The hotel is comparable to European or American hotels. It must however be cautious at night. AGODA by Hot Offer (as almost half the price than the price obtained by a major conference was held there).
Sightseeing/Attractions Tip : Take a shuttle from the hotel to go to Cape Town and take the red bus (to go to Table Mountain and take a guided tour of the city). The golf courses are great (Erinvalle and De Zalze).
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