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Recent customer comments

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Very good



based on 41 reviews
  • Hotel Condition/Cleanliness 7.8
  • Location 7.4
  • Room Comfort/Standard 7.6
  • Service 7.5
  • Value for Money 7.2
  • Food/Dining 6.7

Jolene H.
South Africa
September 30, 2013
Great City Hotel
The hotel is beautiful decorated, with friendly staff and secure parking
As a frequent visitor to Cape Town, I would never recommend anyone with families to stay in the city but it suited us for personal reasons to do so. The hotel is situated in a lively evening entertainment area so its very noisy and the base thumping of the music does penetrate the room, into the early hours of the morning. Also being 2 blocks from a Mosque we also heard the 5am call to prayer. However the hotel is beautifully decorated and the hotel staff are very friendly. Breakfast has the usual options and is best described as sufficient. The secure FREE parking was great as there was direct access to the hotel reception. The free Wi-Fi in the rooms also worked very well. A nice plus is also the in-house movie theatre were you can choose from a list of movies. The staff were working on have sport matches screened, so if they've got that sorted its another plus.

CHERYLLANNE W.
South Africa
September 23, 2013
Central location. Excellent staff. Lovely room
Staff , food, Internet
My stay at Pepperclub was absolutely superb. The hotel has excellent staff and the rooms are lovely. I enjoyed having a drink at the bar and the menu in the dining room was small, but very good. All in all a good experience. I requested a shuttle from the airport and this was confirmed the day before by email. This was a very nice touch. Taxis always readily available outside hotel, and very reasonably priced. I enjoyed the selection of newspapers and magazines that were replenished regularly. I would recommend this hotel anytime.

Cheryl H.
South Africa
August 23, 2013
Great hotel, comfortable and spacious rooms
WiFi, comfort & position
It was a great hotel. Hopefully will get back one day of more of a leisure stay and enjoy the attractions more.

Gayton M.
South Africa
August 15, 2013
Absolutely relaxing
look and feel of the hotel, decor, most comfotable bed
Absolutely fantastic, my second stay was just as wonderful and relaxing as the first stay.

Keshen C.
South Africa
July 28, 2013
Great value for money hotel
Value for money, large bathroom, location.
Return visit to this hotel. Comfortable stay as usual. Location is good and good value for money rate.

Gayton M.
South Africa
July 18, 2013
relaxing / exciting / comfortable
fantastic food, gorgeous staff, fluffy beds
I wouldnt want to stay anywhere else when visiting Cape Town

Gayton M.
South Africa
July 18, 2013
extremely comfortable, beautiful decor
room size, luxurious bathroom, fantastic food
Out of this world, it really is a luxury hotel, I would recommend any of my business colleages, close friends and family, even strangers, that hotel is absolutely gorgeous.

Werner W.
South Africa
April 09, 2013
Expected more from a 5 star hotel
Good central location, nice rooms with fridge and coffee facilities.
My stay was good but had an incident of an item being removed from my room, please use the in room safe for valuables. I have had no feedback from the hotel regarding my lost item and it has been two months.

Roman L.
Czech Republic
March 26, 2013
Nice Hotel and good value
Location, reservation process, shuttle bus, friendly staff

Roman L.
Czech Republic
March 26, 2013
Unexpected pleasant stay
Location, shuttle bus, location, fast reservation process