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Excellent 8.7
Based on 18 reviews
Excellent 8.4
Based on 318 reviews

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Excellent



based on 18 reviews
  • Hotel Condition/Cleanliness 9.2
  • Location 9.2
  • Room Comfort/Standard 8.8
  • Service 9.0
  • Value for Money 7.9
  • Food/Dining 8.2

Kevin
Zimbabwe
February 22, 2016
Good
Thought the breakfast was not of a great standard

ANIL V.
India
June 26, 2009
Home away from Home
Nice Location, Friendly and smiling and always to your help. Close to Waterfront and City.
The heavy charges charged per person by the Hotel for dropping you at the Waterfront which is just 500 meteres form the hotel is not fair. All the hotels in the surrounding are providing free transport to and fro.
A very conveniently located Accomodation where staff is very friendly and always smiling and ready to help whatever possible way. Away from home these attitudes make you feel happy and relaxed and comfortable.

Luis S.
Mexico
September 13, 2014
Excelente
Comida atención y lugar
Excwlente

John
Australia
January 26, 2016
Conveniently located, efficiently run hotel....
From first contact on the hotel forecourt upon arrival until departure the friendly, efficient, personable staff contributed to our enjoyable stay.

Maria
Australia
January 26, 2016
adequate but expensive.
The breakfast
no alarm or phone in the bathroom and an awkward bath to get out of. Dangerous,

Patrick F.
Belgium
January 04, 2015
Perfect stay !
Top

Alfredo B.
Portugal
April 08, 2015
Uma boa estadia
Simpatia + disponibilidade + atenção
Boa

Patricia
South Africa
January 25, 2016
Exceptional
Shuttle service excellent friendly staff breakfast delicious will be back soon

Issau
Saudi Arabia
January 22, 2016
Otherwise good
All was well but the seating arrangements for five pple was very scarce...we had to wait for long to get table for five
The service for drinks very slow..even for water had to ask and wait for ages to get it

Satoshi M.
Japan
August 09, 2010
ロケーションは抜群
ロビー近辺は非常に豪華で、調度品も豪華。ピアノの生演奏もあるなどゴージャス感一杯
スタッフにより、サービスのレベルに差がある
同僚と2名、同じ日の別便でケープタウン空港に到着するので、電話で空港からのピックアップを頼んだが、自分の際は迎えがあったのに、同僚のときはなかったりと、対応がいい加減。ベルボーイや運転手などは親切だが、フロントやレストランのチーフウエイトレスは感じが悪かった。ロケーションとしては、ウオーターフロントに近く、無料送迎バスで5分程度で着くので便利。テーブルマウンテンへの送迎もコンサルジュに頼めば迅速に対応してくれた。

Carel
South Africa
January 17, 2016
Excellent place to stay.
All the staff was very friendly and helpfull. Food was excellent.
There was nothing that we did not like.

Jolene
South Africa
January 17, 2016
Good
The location.
It looks old fashioned. Rooms are small. Quite expensive for the value of your money.

Margaret
United States
January 17, 2016
Good
Overall ok like any expensive hotel
Busy and rrowded at times with overnight cruise passengers Also being met at airport expensive compared to uber

Alexis
France
January 10, 2016
Good but not great or...
The staff, the location, the facilities!
For the premium you pay it could be more space in the room with easier access facilities! Parkin isn't included in the price! Does not compare to what can be gotten as standard in the country!

Kefentse
South Africa
January 05, 2016
Comfortable and safe however house...
The reception was clean, front desk people and the gentlemen who helps with languages and transport were very friendly, helpful and professional. New Years party pool party was awesome, waiters and ...
On our 2nd and 3rd day out bathroom bin was not taken out. I had to take my baby dirty diapers out myself. And also from 2nd day until the last were provided with those small milk to drink coffee only...