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Recent customer comments

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based on 61 reviews
  • Hotel Condition/Cleanliness 8.2
  • Facilities 8.7
  • Location 9.4
  • Room Comfort/Standard 7.9
  • Service 7.7
  • Value for Money 7.6
  • Food/Dining 7.8

Weng T.
September 10, 2015
Great Stay, Convenient
Clean, quiet, friendly staffs
It is very near to V&A waterfront. Convenient to food and shopping mall. The staffs are very friendly, clean up the room every day and prepare the room for bedtime. Enjoy the stay :)

Nicoletta M.
August 30, 2015
Highly enjoyable stay
Food, location, comfort
Such an enjoyable stay, hotel so clean & very helpful staff. Excellent breakfast & South African cuisine in restaurant. 5 mins walk from lovely V&A Waterfront. Free use of gym in sister hotel next door. We will definitely come back.

Cathy S.
United Kingdom
August 09, 2015
location is everything.....
Location, cleanliness and breakfast
Great stay at the Portswood, special mention to the exceptionally clean rooms, fantastic breakfast each and every morning. Staff were all very helpful and Internet was very good. The best thing about the hotel is its proximity to the waterfront, 5 minute walk through a very safe area.

Mmaphuti M.
South Africa
August 06, 2015

Barry G.
July 31, 2015
A Gem
Location. Staff.Rooms
A great little Gem of a place in a safe and great location ,the staff are pleasant and very attentive we loved our 5night stay and we will definitely go back ..thank you all for making our stay great

Keita S.
July 24, 2015
Excellent location, great staff service
Excellent location, great staff service, comfortable room
We enjoyed our stay very much thanks to the great services offered by all staffs of the hotel which is located just next to the waterfront.

Lindie S.
South Africa
July 01, 2015
Room Feedback
Cosy, convenient location, clean
My room was on the 3rd floor quite close to the lift. Unfortunately you could hear the lift opening and closing all evening. The rooms are not very sound proof as you could hear guests in the corridor.

sholen R.
South Africa
June 24, 2015
Excellent Staff
The friendly staff,

June 19, 2015
Not pleasure
Good location
No comment

Peter L.
United Kingdom
June 03, 2015