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Recent customer comments

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based on 28 reviews
  • Cleanliness 8.6
  • Facilities 7.6
  • Location 9.6
  • Room Comfort/Standard 8.3
  • Service 9.0
  • Value for money 8.0
  • Food/Dining 8.4
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Lisa P.
South Africa
November 02, 2015
Setting, food, rooms
We arrived after 10pm on Friday night and approached the restaurant staff and asked if it was possible to get something to eat. The waitress very kindly spoke to the kitchen and made a plan for us. We only felt like starters and dessert however my biltong soup was delicious and the dessert which was a chocolate lava pudding with a beautiful icecream and mandarin oranges on the side was excellent. My husband also enjoyed his food. Loved the "old world charm" of the place. The room was very tastefully decorated with large bath and shower. Loved the courtyard (part of the restaurant) which is part of the restaurant but would be ideal for functions. Bar was comfortable and also tastefully decorated with outside verandah facing the promenade - a perfect place for a sundowner. Will definitely be back!!

Prashanth S.
October 06, 2015
Totally Overrated ...
The location, The staff & The Bar

Peta C.
South Africa
August 12, 2015
Comfortable and homely
Staff, Hotel room and service. The staff are amazing, they go out of their way to help you, especially reception and Linda, she is awesome. Breakfast service is great and drivers excellent.
I often stay there when visiting my daughter in C ape Town, the position of the hotel is brilliant, and you are on the promenade, so views and walks are a 10. From reception to the drivers and all in between, I was treated like a queen.Thank you and will go back again.

Johan B.
November 16, 2014
Nice Hotell with great location
Location, nice people in reception, clean
This hotel is fresh in old style which makes it a nice experience. The location in Seapoint is excellent with a free shuttle to waterfront when the half hour walk feels to long. Nice breakfast

William C.
United States
April 07, 2014
Food staff view

Joseph H.
United States
January 03, 2014
beautiful hotel
charm, rooms, service
i arrived early to this hotel and they did everything they could to accommodate me until my room was ready. as well, the room was beautiful with a huge window that opened to the sea and they gave me a complimentary bottle of white wine which was a first for me. beautiful hotel and beautiful room (if somewhat small)

Darrell R.
October 27, 2013
We'll be back and we'll stay at the Winchester!
Staff was great, food was excellent and Shaheed was an awesome guide! Thank you!

Qisi Y.
August 24, 2013
good location
pool, location, breakfast

Anthony L.
March 16, 2013
nice hotel worth staying in
old school deisgn

Kevin M.
November 08, 2012
Great location
Beautiful room looking out onto sea, trendy bar/lounge
Had a lovely room, with a lovely platter of fruit on arrival, a nice touch. Good breakfast although did not realise it was a buffet as we were not informed when we arrived down to breakfast.Some staff appear to be very laid back, and do their duties at a rather slow pace, so when you ask for coffee, you will get it, eventually!