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Every time an Agoda customer checks out of a hotel we send them an email asking them to write a review of their stay. This is the only way reviews can be submitted. Every review must then be approved by our content team before being posted on the Agoda website. Therefore, unlike many other travel sites, ALL Agoda reviews are certified and genuine.
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Balmoral Hotel, Durban
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Number of rooms: 95
Location: Waterfront/beach
Address: 125 Marine Parade Durban, South Africa, Durban, 4001 South Africa
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Balmoral Hotel Durban Info
The Balmoral Hotel is convenient to everything Durban has to offer, and is only 18 km (11 miles) away from Durban International Airport.
Sit back and relax in one of the hotel's 95 guestrooms, all designed with guests' comfort in mind.
Non smoking rooms, air conditioning, daily newspaper, desk, hair dryer are among the amenities guests will find in every room.
Also to be found at the hotel are room service 24hr, executive floor, elevator, bar/pub, laundry service/dry cleaning, meeting facilities .
For the enjoyment of guests interested in sports or leisure, there are massage, golf course (on site), water sports (non-motorized), pool outdoor on the grounds.
Guests seeking that perfect blend of attentive care and modern convenience will find it at this lovely hotel.
Please enter your dates on our secure online booking form to make a reservation at Balmoral Hotel Durban.
Distance to airport (km or miles)
18
Earliest check in (HH:MM)
14:00
Parking Service (yes or no)
yes
Customer Reviews
| Review of Balmoral Hotel, Durban |
Guest Rating: 6 |
jeremy P.
 United Kingdom
Business Traveler
Date of Stay: 12 Sep 2009
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| Value for Money: |
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6/10 |
| Location: |
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10/10 |
| Staff Performance: |
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6/10 |
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| Hotel Condition/Cleanliness: |
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6/10 |
| Room Comfort/Standard: |
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4/10 |
| Food/Dining: |
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4/10 |
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The best feature of the hotel is the fact that it lies directly on the sea-front. The main weakness of the hotel is that it has rooms (very small ibn my case), a restaurant, Conference facilities and absolutely nothing else. The hotel is old but well maintained and the staff are very friendly.
Im making a reservation for the hotel, I specifically asked for a "non-smoking" room but was given a "smoking room". I was very dissappointed with the facilities offered by the hotel. The allegedly 4 star rated hotel offered rooms (very small in my case), a restaurant and practically nothing else - no bar, no Business Centre, no Wi-fi facilities, etc., etc. Despite the fact that the old hotel was pretty well maintained and the staff were very friendly, I would probably not choose to stay at this hote again =- because ofthe lack of facilities offered.
| Balmoral Hotel KZN ( Still the Old Charm ) |
Guest Rating: 8.7 |
patrick J.
 South Africa
Couple
Date of Stay: 06 Sep 2009
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| Value for Money: |
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10/10 |
| Location: |
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10/10 |
| Staff Performance: |
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8/10 |
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| Hotel Condition/Cleanliness: |
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8/10 |
| Room Comfort/Standard: |
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10/10 |
| Food/Dining: |
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6/10 |
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Comfee rooms well kept, relaxing lounge area well decored still the old feel,veranda lovely good seating and space. Well kept in general even on the outside. New staff needs top training, still a bit nurves at times but very very helpfull though. Cofee cold at times,the food in general needs up grading not really 4*.....but nice though. New staff needs same clothing while training even if it is a T-shirt and black pants same coulers looks tattey. Arraived late afternoon very very welcoming on arraivel,staff friendly and very helpfull,bedrooms well kept comfee beds and very clean,roomservice great,bathroom still the old feel but lovely and thanks for the earbuds good idea,loads of coffe and tea in bedrooms,thanks to the friendly housekeeping staff,the waiters in the dining area, Christofher and Belinda the little blond good service on the veranda Well done u 2. Fantastic stay enjoyed every bit of it, will see u again.Thanks to all
Nightlife Tip : Can be dangerous, just be carefull and do not walk on your own after dark (thats Africa)
| Balmoral Hotel - review |
Guest Rating: 7.3 |
irene J.
 India
Business Traveler
Date of Stay: 06 Aug 2009
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| Value for Money: |
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8/10 |
| Location: |
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8/10 |
| Staff Performance: |
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6/10 |
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| Hotel Condition/Cleanliness: |
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8/10 |
| Room Comfort/Standard: |
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6/10 |
| Food/Dining: |
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8/10 |
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Good breakfast buffet, service in the dining area, clean rooms Front desk staff were not very well coordinated, did not receive a wake up call, hotel transport can be improved atheir car service runs only between 7:30AM-4:00PM Overall the stay at Balmoral was satisfactory. The location of the hotel is on Marin Parade on North Beach with great views of the ocean and also close to the International Conference Centre. Quality of service and room comfort was good value for money and made for a pleasant stay for business travellers. Hotel transport arrangements is lacking for early/late flights and an evening out in the city.
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