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Recent customer comments

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Very good



based on 97 reviews
  • Hotel Condition/Cleanliness 8.1
  • Facilities 7.3
  • Location 7.8
  • Room Comfort/Standard 8.1
  • Service 8.2
  • Value for Money 8.1
  • Food/Dining 7.5

Timothy M.
United Kingdom
February 17, 2015
Easy to check in and out, perfect
Airport proximity , comfort, food
Great

Arthur M.
United Kingdom
February 13, 2015
The Aero Guest Lodge has a very bad RAT problem
Free airport pick up and drop off
There are no tea/coffee facilities in your room and you have to go to kitchen to get your coffee, whilst there are rats running round the garden, whilst you are eating your breakfast there are rats running round the water fountain and in the garden. I do not like rats, especially the big brown ones, they make me feel very uncomfortable. I told the staff but they either laughed or thought it was normal, and did not understand why I was making a fuss. The rats make a terrible noise through the night in the thatched roof area in your room. The owners do not stay at the lodge, they have staff running the lodge, but I think the owners should buy a couple of cats or get the pest control, to sort the rat problem out.

Vivian G.
Canada
January 10, 2015
Great little place to lay your head after a long f
proximity to the airport, free shuttle pickup, and 24 hour self serve bar
Despite all of the bugs in the sheets/ in the room - it was a pleasant one night's stay. Staff are very friendly :)

Romney B.
United States
November 10, 2014
Good service in rebooking when rooms unavailable
I was not able to stay as planned due to water & power problems, but they had me rebooked next door and took care of transport to and from airport
So I ended up at the Aviator Hotel, and never got to stay at the Aero after all. Thus I have rated room, hotel condition, food and value for money as neutral, since I didn't get to experience them. But they were very helpful and had already taken care of booking me next door when I called for pickup at the airport, for which I was most grateful, and in addition they covered my transportation from and back to the airport. I was disappointed, in that the Aviator, while having nice, clean rooms with very good linens and reading lights and a nice pool view, could have been in any city. I had researched and chosen the Aero for my last night in S. Africa as I felt it would have more of a feel of the country. The Aviator, though, was quite good in terms of service given, equally well situated for the airport, and the food was much better than it had been at the Sunrock.

STEPHEN O.
United Kingdom
October 15, 2014
Aero Guest Lodge
Airport transfer, pool, attentive staff.
On arrival at the airport we had to buy a SIM card for my mobile phone so that we could call Aero to let them know our location for the free transfer to the hotel, we only waited for 10 minutes or so before the driver arrived and took us to the lodge. The checkin was smooth and we were taken to our room which was clean and functional. The location is quite close to the busy road and therefore noisy, the air traffic starts going overhead around 6am. The food quality was very good, we had an evening meal and also breakfast the next morning. I would stay at the lodge again if I return to Jo'burg.

Betty W.
New Zealand
October 05, 2014
Definitely will return
Great location near the airport, friendly helpful staff, comfortable lodge
We enjoyed our stay from start to finish. Lovely lodge and friendly helpful staff. Didn't eat there, but the dining looked ok. Will definitely return when passing through Johannesburg again

Rebecca T.
United Kingdom
September 18, 2014
Service with a smile
The cleanliness, friendly and helpful staffs
The best hotel i have stayed in for a long time. The service and the way the staff went out of their way to make me and my partner feel welcome was priceless. They accommodated us as far as even sharing a bit of South Africa history with us. I recommend this hotel to anyone who like excellent service. Thank you Aero Guest Lodge. We will be back again.

Ike N.
South Africa
September 16, 2014
Poor..Not a 4 Star
Poor

MARVIN A.
United States
September 03, 2014
Perfect place for a layover stay near OR Tambo!
Staff, Breakfast, Cleanliness
We had an excellent stay. The airport transfer was excellent and the driver Melvin was amazing! Angelique and Matenki did an awesome job at reception, and the breakfast was super! One thing I would improve would be to install a weather-strip around the doors of each room. We stayed during winter, and there was a cold draft coming in which made the space heaters somewhat useless. Other than this minor issue, we would definitely stay again and recommend others to do the same!

bruce P.
Australia
August 26, 2014
value for money
close to airport, friendly staff. comfortable
Excellent location near to airport makes it great for an overnight stopover. It was certainly good to have the return transfers included. Staff were all friendly and we were welcomed on arrival by Angelique who showed us around before taking us to our room. This is only a small establishment and therefore you do get the home away from home feeling. Food was enjoyable (basic)and reasonably priced. The bar operated on an honesty system. The pool and grounds were well maintained. Rooms were spacious and comfortable.