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AHA Royal Palm Gateway Hotel

6 Palm Boulevard, New Town Centre, Umhlanga, Durban, South Africa

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Features of AHA Royal Palm Gateway Hotel


Hotel Facilities

  • airport transfer
  • babysitting
  • bar
  • business center
  • elevator
  • executive floor
  • facilities for disabled guests
  • laundry service
  • meeting facilities
  • restaurant
  • room service
  • safety deposit boxes
  • shops

Sports and Recreation

  • fitness center
  • hot tub
  • massage
  • spa

Internet

  • Wi-Fi in public areas

Parking

  • car park

Languages Spoken

  • English

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Hotel description
AHA Royal Palm Gateway Hotel is positioned in the heart of Umhlanga’s town center, just 20 minutes from King Shake...see more AHA Royal Palm Gateway Hotel is positioned in the heart of Umhlanga’s town center, just 20 minutes from King Shake International Airport and a five-minute drive to the pristine panoramic Indian Ocean. This property is ideally situated within walking distance to the renowned Gateway Theatre of Shopping, offering you world-class retail and entertainment.

The en-suite hospitality rooms are renowned for their size and modern equipment, including Wi-Fi Internet access, complimentary Virgin Active Gym voucher for corporate travelers, and semi self-catered kitchens. A class in its own, AHA Royal Palm Gateway Hotel is the only hotel that offers corporate ladies and travelers their very own Ladies Wing, including a GHD, spa facilities, and a healthy menu option. Be sure to check out the A-grade conference facility, offering you an array of corporate and team building packages.
Hotel policies
Useful info
Food, drink and entertainment

Recent customer comments

Filter by Traveler Type
All reviews (33)

Business travelers (12)

Couples (10)

Solo travelers (4)

Families with young children (5)

Families with older children (2)

Very good
7.9
Value for Money
7.6
Location
8.7
Staff Performance
8.4
Hotel Condition/Cleanliness
8.0
Room Comfort/Standard
7.8
All reviews (33)
Sort by:
Lionel G. Couples
South Africa, February 09, 2016
Gateways visit

The perfect place close to Gateways to see a good movie and have dinner.Great airconditioning and comfortable room
6.3
Good visit to Durban
Nafeesa A. Business travelers
South Africa, September 08, 2015
Reminds me of home

Location
7.7
Lovely
MUKESH M. Solo travelers
South Africa, August 22, 2015
Classy Apartments

Location, Suites, Comfort
8.3
Short and very comfortable. Upgraded from Studio to asuite.
Benedict M. Couples
South Africa, November 22, 2015
My senses were greatly pleased.

The unusually designed designed building, from foyer to the apartments. The staff who were happy to please. Great food.
7.3
The calm of the environment contrasted with the bustling outside. The hotel was full but that did not disturb the tranquil. Check in was a breeze. Secure rooms with high tech locking. Television was tricky to use but housekeeping sorted it out. Kitchenette could have been better designed, it's a little cramped and awkward. The drop - down wardrobe/organiser was also cumbersome to operate. Lovely breakfast, the manager remembered our names, the Earl Grey tea we had the morning before and was an example of hard but pleasant work. Her name is Vanessa Williams and deserves my praise for her effort.
Junaid D. Families with young children
South Africa, March 03, 2015
not impressed

The restaurant staff were excellent and hospitable
5.7
The hotel doesn't deserve a 4 star rating. booking staff are incompetent. I asked for an early check in at booking stage and made a call 3 days prior to ensure that it was done. I was promised a call back but didn't receive it. I called in the morning of check in and was told it couldn't be done. The bathrooms are sun standard The facility needs uplifting Parking is a nightmare No drinking water in the room Insufficient directional signage Shower drainage was blocked bath tub filthy and scratched hand shower damaged Housekeeping needs to be reminded more than once . Lack of a door bell Bathroom walls dirty Staircase damaged Carpets not cleaned regularly I will not make use of this establishment again and will warn my friends and family of the unsatisfactory penthouse suite and carefree attitude of the staff.
kabeer N. Couples
South Africa, March 08, 2015
Superb Hotel

Location, Food and Comfort
10
Excellent... would love to stay there everytime i go to durban
Enrico J. Business travelers
Indonesia, March 09, 2015
Good choice!

Location, Price, Staff
8.3
ayesha L. Families with older children
South Africa, January 12, 2015
Comfort and great service

wonderful staff, comfortable rooms and great location
9.3
Great stay. Only one problem: lack of maintenance- light bulbs not replaced, faulty air conditioner unit and blocked drain. However all items were promptly repaired once we reported them
Theren N. Business travelers
South Africa, December 23, 2014
Food was very bad!

The location and the condition and cleanliness of the room.
7
It was ok. The food was very disappointing.
Deon S. Couples
South Africa, December 02, 2014
shower floor had mould. tub drain clogged. balcony

look, location and feel
4.3
spoiled

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