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Recent customer comments

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Excellent



based on 103 reviews
  • Hotel Condition/Cleanliness 8.3
  • Facilities 8.0
  • Location 9.4
  • Room Comfort/Standard 8.1
  • Staff Performance 8.5
  • Value for Money 7.9
  • Food/Dining 7.1

7 Stephanie F.
Australia
November 08, 2014
Great location, average rooms
Location, restaurants, balcony
This hotel is in a great location on the esplanade, close to restaurants, shops and the beach. We stayed in an Executive Sea View room. The room was spacious and the balcony was nice. However, the shower is over the bath (should be clear just in case you have mobility problems) and the water temperature was very inconsistent. It was great that they provide cutlery and crockery in the room, but it wasn't always cleaned or replaced with clean crockery/cutlery when the room was serviced. The reception staff were friendly and helpful. Overall, I felt this hotel was more 3.5 stars rather than 4 stars.

8.3 Deborah C.
Australia
January 01, 2015
Fantastic Location.
Location. So close to all amenities. View
The stay was very pleasant. Once again I required a disabled room for my Mother and it was extremely spacious and user friendly. This makes such a difference to the actual holiday when she can move around and not feel hindered. The Hotel now has some age on it and there are parts such as carpet and fixings which need looking at. Besides maintenance issues, the cleanliness was good, and the staff were eager to help. I will definitely stay there again on my next visit. Everything I needed was at my finger tips so it made my stay as a carer for a disabled person extremely easy.

6.7 Luke B.
Australia
October 27, 2014
Great spot, older hotel
Location location location

8 Scott M.
Australia
September 29, 2014
Great Central Place to Stay
Location/ discounts at restuarants
This was a great hotel, would recommend. So close to everything/ clean/ reasonably priced

8 ANDREW T.
New Zealand
July 29, 2014
nice stay
location , clean , quite
good stay close to restaurants etc would reccomend

7.3 Andreas S.
Germany
June 30, 2014
Great
Location Location location
Good hotel, clean, Great Location, Good value, cool Place

9 Kevin B.
Australia
June 20, 2014
Would use again and would recommened
Location. Didn't user hotel dining but restaurants appeared to be well supported
Would happily recommened . Had to cancel one nights stay due to cancelation of Train service at late notice . Reception very helful in arranging last minute check out and refund of one nights charges with Agoda . Gratefully accepted .

8.3 Tina F.
Australia
June 11, 2014
Great 3 day deal
Location, value for money, good bar
Secured a great 3day deal so anything else was a plus

9.3 Tracey B.
Australia
June 09, 2014
Excellent location good restaurants clean room
Location value for money clean room
Excellent enjoyable stay lots of great bars and restaurants and loads of activities / tours to do . Beautiful place

8.7 Therese M.
Australia
June 08, 2014
Relaxing and surrounded by beauty.
Location, price and design
Very good. Quiet room, perfect location and lovely staff