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Recent customer reviews
July 27, 2012
location and 30 mins free internet
i booked an ensuite double, but my booking got messed up so ended up with a 4 girl door room. it was fine because kelly at reception was so nice about the mix up. the bathroom was large and we received 30 mins free internet. only bad thing about the room was there was no windows for natural sunlight.
in terms of customer service: i had a really hard time dealing with a lady who has obviously been there too long and doesn't know the meaning of customer service. she was not helpful and rude when i called multiple times to inquiry about the status of my booking. if kelly didn't save the experience upon check-in i would never go back here again.
There are sometimes tours selling last minute from vendors for the next day. However, to avoid disappointment if you only have a few days, book early.
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