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Airport Gateway Hotel

206 Kirkbride Road, Auckland Airport, Auckland, New Zealand (Show on map)

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Area: Auckland Airport Number of Rooms: 52

Recent customer reviews

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Pleasant

6.3

based on
157 reviews

Value for Money
6.7
Location
7.6
Staff Performance
6.3
Hotel Condition/Cleanliness
5.9
Room Comfort/Standard
6.1
Food/Dining
5.1
All reviews (157)
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Ebbe P. Couples Denmark, December 15, 2014
Cold motel - bad standard

Location -hotel transfer
3.3
No heat - they tried with heat blowers, but it was cold throughout the hotel. The breakfast was extremely simple , and unfriendly service. The man at the front desk was not helpful, but we were a bother . We can not recommend this hotel . When our journey ends in the city , we find another hotel .
Swee C. Solo travelers Malaysia, December 11, 2014
Airport Gateway Hotel review survey

hospitality, clean and affordability
7
comfortable, enjoyable and requests well attended to.
Jamie H. Solo travelers Australia, November 26, 2014
bus tramsfer was great

bus airport transfer was good
7
beds where a bit soft , carpets a bit warn and dirty from all the transit passengers...... great airport transfer service breakfast was a bit average overall I would say it ok for a transit motel, wouldn't like to stay more then 1 or 2 nites
Theresa O. Solo travelers New Zealand, November 10, 2014
One night budget accommodation.

Cheap room price, 24 hour check in, free airport transfers
6.7
I stayed at Airport Gateway Hotel for less than 12 hours, 8 of which I slept. Although the room (particularly the bathroom) could do with updating and refurbishing, the sheets were clean and the bed comfy, I had a hot shower in the morning and the room had a hair dryer, soap, shampoo etc. there was a phone wake up call. I phoned to be picked up from airport after 9pm and in the morning there were hourly transfers to airport. Couldn't use "free breakfast" as restaurant didn't open until 7am and I needed to use the 7am transfer. If you are looking for an adequate budget room for the night, this hotel is acceptable. If your std's are quite high you will be disappointed.
Hongsing T. Families with young children Malaysia, October 13, 2014
location

location
8
The hotel really needs a renovation some 10+ years ago, but it has what I needed after long hour flight into nz, shower, heater, and tv. It's tidy and quite clean. Nearest fastfood and shopping mall are 15 min drive away.
Geoffrey N. Couples United Kingdom, September 28, 2014
Not up to standard
2
Good job only one night. In need of a total refurbishment and definite clean throughout
Ian O. Couples Australia, September 13, 2014
close to the airport

one level, free continental breakfast, transfers.
6.3
short, first night cold, heater did not heat enough, no electric blanket, toilet was loose and not glued to floor, plumbing was very noisy. second night 3 weeks later one night stay was better, different room, almost new plumbing was quiet. Toilet was glued down.Heater worked better. Still no electric blanket. both visits the rooms were clean. Parking is crowded as the airport parking part of the business took up most spots. luggage trolleys are available and are needed as hotel is vast and most rooms are a long way from front door. Staff friendly and helpful. Free shuttle, Restaraunt is clean and warm, food is ok but a bit expensive.
Waimaria V. Groups New Zealand, August 27, 2014
clean and value for money

distance from airport
6
Ok Grumpy receptionist though
Peter C. Couples New Zealand, August 26, 2014
Basic Convienience

Loacation, Location, Location
6
The Airport Gateway is really a Motel, not a Hotel. The only reason to stay here is because of its proximity to the airport, free shuttle service and breakfast.
Christine D. Groups New Zealand, August 24, 2014
Short Stay in Transit

1. Airport pick up and return. 2. Staff were polite and tried to be helpful.
4
We were a group of five people booked into two three beded rooms. The beds were comfortable and the ensuite modern and clean However, we were disappointed by the overall condition of the hotel which was run down, hallway carpets torn and worn, gardens and paths in need of attention and the pool was green with algae. The cable TV reception in both rooms was unwatchable and the replacement TV's were no better. Dinner service was only OK. There was a strong odour of curry permeating through the dining area. Breakfast service was bad. Raw oats only on offer (we were told this was muesli) and tinned peaches. Cornflakes were provided when requested. All was self service and staff had to be called out from the kitchen to provide service. For an overnight stop between flights or any longer we would not recommend this hotel and would not stay there again.

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