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Airport Gateway Hotel

206 Kirkbride Road, Auckland Airport, Auckland, New Zealand

Recent customer reviews

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Good

6.2

based on 13 reviews

182 reviews in English

Value for Money
6.2
Location
7.5
Staff Performance
5.7
Hotel Condition/Cleanliness
6.2
Room Comfort/Standard
6.3
Food/Dining
5.1
Groups (13)
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Laura M. Groups Israel, October 5, 2015
rude staff

lovely newly refurbished rooms; comfy bed; clean
6.7
No problem with room but the man that checked us in was so rude- I had booked in 4 people in three rooms and he sarcastically told me " come round here and look here for yourself" ; thankfully I had print out of my booking.
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Waimaria V. Groups New Zealand, August 27, 2014
clean and value for money

distance from airport
6
Ok Grumpy receptionist though
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Christine D. Groups New Zealand, August 24, 2014
Short Stay in Transit

1. Airport pick up and return. 2. Staff were polite and tried to be helpful.
4
We were a group of five people booked into two three beded rooms. The beds were comfortable and the ensuite modern and clean However, we were disappointed by the overall condition of the hotel which was run down, hallway carpets torn and worn, gardens and paths in need of attention and the pool was green with algae. The cable TV reception in both rooms was unwatchable and the replacement TV's were no better. Dinner service was only OK. There was a strong odour of curry permeating through the dining area. Breakfast service was bad. Raw oats only on offer (we were told this was muesli) and tinned peaches. Cornflakes were provided when requested. All was self service and staff had to be called out from the kitchen to provide service. For an overnight stop between flights or any longer we would not recommend this hotel and would not stay there again.
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Foo W. Groups Malaysia, November 20, 2013
centrally located, good hotel and easy accessible

attractive rate, budget and accessibility
6
overall satisfy with this hotel and will recommend to friends
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Foo W. Groups Malaysia, November 20, 2013
centrally located, good hotel and easy accessible

good location, good hotel and easy accessible
6
overall satisfy with this hotel and will recommend to friends
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Luisa G. Groups Philippines, October 27, 2013
not so satisfied.

transport facility.
5
the comfort room is dilapidated. the faucets for warm & cold water is separated. hard to adjust. needs renovation. too old for a hotel in auckland.
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Elizabeth N. Groups Malaysia, September 11, 2013
Good & Clean

Near to the Airport, Clean, Friendly Staff
6.7
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David J. Groups Australia, June 2, 2013
Close to airport with free shuttle

close to airport, free shuttle and included breakfast
6.3
The price fitted the hotel, you get what you pay for
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Pretheeva F. Groups New Zealand, December 15, 2012
Very good value for money.

Airport shuttle, very pleasant staff,breakfast included.
6.3
Aswin did a special trip to take us to the supermarket at midnight to buy toiletries for the night as our bags were delayed. Good breakfast. Comfortable room. Clean. Will recommend this hotel to friends.
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Bronwen I. Groups Australia, March 18, 2012
Clean

free 24 hour airport shuttle
6.3
Clean & quiet ... The reception staff were not welcoming or friendly , actually bordering on rude . The internet kiosk was not working well , only one computer could work at the one time
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