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Akasaka Excel Hotel Tokyu

2-14-3 Nagata-cho, Chiyoda-ku, Akasaka / Roppongi, Tokyo, Japan 100-0014 (Show on map)

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Area: Akasaka / Roppongi Number of Rooms: 487
Free Wi-Fi

Recent customer reviews

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Very Good

8.0

based on
613 reviews

Value for Money
7.7
Location
9.1
Staff Performance
7.9
Hotel Condition/Cleanliness
8.3
Room Comfort/Standard
8.1
Food/Dining
7.1
All reviews (613)
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Suzuki Y. Families with young children Japan, September 18, 2013
location was convenient

near station, easy access to/from airport and convenient for shopping
7.7
Suzuki Y. Families with young children Japan, September 17, 2013
easy access to airport and other mayjor place

convenient access to Haneda / Narita airport fr IN&OUT. there are variety restaurant in Akasaka area. also it's the best point that Big Camera is located in front of this hotel
8
It's hardly for guest bring up the luggage upon check in and out, because Front Lobby is 3rd floor.Strongly suggested, bellmen should be stand-by at 1st floor for check-in.
Su K. Families with older children Malaysia, August 27, 2013
Trffic is not so convenient as we thought.

Convenient Limousine Bus between hotel and Haneda or Narita Airport.
6.7
Not convenient to transfer to JR Line. Staffs are friendly. We asked for non-smoking room, but still got a smoke smell room. We stay for 3 nights, and house keeping everyday. Customers can choose changing bed sheets everyday or green project.
Peter L. Business travelers New Zealand, August 17, 2013
Comfortable stay

Quiet room, friendly staff, airport bus pick up
6
Great staff. The hotel is clean, a little dated and breakfast is pretty lousy
Peter L. Business travelers New Zealand, August 16, 2013
OK stay at functional hotel

airport bus from hotel, staff, internet
5.3
OK stay at this large hotel. Getting pretty dated, typical small Japan hotel room but clean and all that was required. Breakfast terrible for western taste - better to grab a sandwich at the nearby 7 eleven
Shiau W. Solo travelers Malaysia, July 28, 2013
comfortable, convenient and love it

location, access to public transport, convenient store
9.3
I stayed for one night as a solo female traveller. The hotel was really great and value for money. It was just 1 min walking from the nearest metro station, had a great convenient store just below it and it has a big bathroom, which is v rare in central Tokyo. Hotel room was well maintained and clean. Hotel staff speaks good English, check in and out was completed in just a breeze. Definitely will stay there again next time for family trip.
Alfredo J. Business travelers Philippines, July 26, 2013
Clean and comfortable hotel

Clean hotel, nice rooms and good transport
9.3
Very convenient with superb facilities and will come back at this hotel if i will return to tokyo.
Jason Z. Business travelers United States of America, July 18, 2013
Near hotel near subway

Near Subway, clear and comfortable
9.7
Nice hotel, good service. Very near subway station, which is just cross street. Near a lot of local food. Room is small like other japan hotel.
John B. Couples Australia, July 12, 2013
Met or exceeded expectations

Staff, location, surroundings
8.7
As I became unwell during my stay (not due to the hotel) the hotel staff were excellent in tending to me and finding me an English speaking doctor and I am most grateful for their assistance.
Chin C. Families with older children Malaysia, July 9, 2013
Staff was helpful & location to subway.

1. location 2. Pleasant staff 3. Internet
8.3
My stay was very pleasant but they should at least put in the breakfast.

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Customer Reviews - Akasaka Excel Hotel Tokyu, Tokyo

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