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Akasaka Excel Hotel Tokyu

2-14-3 Nagata-cho, Chiyoda-ku, Akasaka / Roppongi, Tokyo, Japan 100-0014 (Show on map)

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Hotel Area: Akasaka / Roppongi Number of Rooms: 487
Free Wi-Fi

Recent customer reviews

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8.0

based on
113 reviews

Value for Money
7.9
Location
9.1
Staff Performance
7.8
Hotel Condition/Cleanliness
8.2
Room Comfort/Standard
8.1
Food/Dining
7.0
Business travelers (113)
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Elizabeth G. Business travelers United Kingdom, April 10, 2014
excellent low cost business hotel with great acces

location, low cost, staff
8.7
excellent. As a centrally located business hotel this was perfect. Nothing to shout about but clean, easy, free wifi and courteous staff. Easy for the underground adn for running around the palace grounds (5 mins away).
Hirokazu E. Business travelers Japan, March 9, 2014
Nice, but small.

Quiet, Convenient for transportation access, Clean
8
Frances N. Business travelers Singapore, January 26, 2014
Pleasant stay

Easy access to transportation, good breakfast, close to restaurants
10
Very comfortable and helpful staff. Good customer service and clean room. Comfy bed.
Catherine B. Business travelers France, December 8, 2013
No frills basic comfort

Close to conference
3.7
Very basic hotel...room very small and not so clean, tiny bathroom, not very good breakfast...undrinkable coffee and little fresh fruit...staff is not personable and runs hotel by rules rather than attention to client needs...not very international hotel and not typical Japanese style...
Wen K. Business travelers Singapore, November 17, 2013
pleasant stay at Akasaka

free upgrade to room, large room and airport shuttle bus available
8
Ideal location to stay at Akasaka as it's near to train station as well as airport bus shuttle is available. checked in and got free upgraded to double room. Room is spacious and clean.
Peter L. Business travelers New Zealand, October 30, 2013
Disappointing stay

Location, bus to airport, restaurants close by
5
I was disappointed at having stayed here a number of times I was assigned to a smoking twin (sagging ) bed room. When I requested a room change was told hotel full ( it clearly wasn't) and someone turned up at my door with a bottle of air freshener. Honestly, the room and soon my clothes etc stunk. In addition heavy road repairs went on right outside the hotel all night. Understand this is outside hotel control, however should have been some sort of advisory on Agoda at time of booking as the noise levels were quite extreme.
Kristia M. Business travelers Indonesia, October 6, 2013
Excellent & efficient service, attentive staffs

Helpful staff at check-in & concierge, great level of English, value for money
9
All the staffs were very attentive & helpful. The concierge was very helpful in organizing mail delivery.
Peter L. Business travelers New Zealand, August 17, 2013
Comfortable stay

Quiet room, friendly staff, airport bus pick up
6
Great staff. The hotel is clean, a little dated and breakfast is pretty lousy
Peter L. Business travelers New Zealand, August 16, 2013
OK stay at functional hotel

airport bus from hotel, staff, internet
5.3
OK stay at this large hotel. Getting pretty dated, typical small Japan hotel room but clean and all that was required. Breakfast terrible for western taste - better to grab a sandwich at the nearby 7 eleven
Alfredo J. Business travelers Philippines, July 26, 2013
Clean and comfortable hotel

Clean hotel, nice rooms and good transport
9.3
Very convenient with superb facilities and will come back at this hotel if i will return to tokyo.

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Customer Reviews - Akasaka Excel Hotel Tokyu, Tokyo

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