Back to hotel info

Verified traveler reviews

Filter by traveler type
Very good



based on 2264 reviews
  • Hotel Condition/Cleanliness 7.9
  • Facilities 6.6
  • Location 8.3
  • Room Comfort/Standard 7.8
  • Service 7.7
  • Value for Money 7.5
  • Food/Dining 7.0
Sort by

Keith S.
United Kingdom
July 26, 2014
Overall a 4 star stay
The room, Location to some malls, Staff tried to help
Overall the stay was "good", the room was EXCELLENT. Most staff were helpful but the parking is "not good", there was work carried out on the roof (immediately above our room) at 2-3 am in the MORNING!! The hotel charged me for INTERNET "time" just to print my boarding pass even though my stay came with free internet. Overall the stay was good but I won't stay there again. IF it is the right location for you, yes stay but I wouldn't go out of my way for this hotel.

Khairil A.
Indonesia
July 26, 2014
Everything was ok, except 1 staff attitude
Location
This hotel is strategically located in Wahid Hasyim Road, 2-3 minutes walking from Sarinah as well as Sabang Night Culinary Area. The room was nice & clean, though a little bit darker compared to similar hotels in the area. Check-in/out process was smooth & quick. Male receptionists in charge for night shift were excellent & sincerely helping. However, one of female receptionists of the day shift was disappointing. I didn't know for what reason, while checking-in, she asked me to pay deposit, and amusingly, this didn't happen to other guests coming with Agoda voucher. Next day, on check-out, while she cheerfully greeted a foreigner guest coming to another receptionist, she didn't greet me at all, who was exactly in front of her desk. I didn't know that this hotel was only for foreigners. Never I encountered such a disturbing & discriminating attitude in nearby hotels. Definitely will never come back here.

lucky M.
Indonesia
July 25, 2014
so far so good
so far so good
so far so good so far so good so far so good so far so good so far so good

Mohammed R.
Malaysia
July 22, 2014
short, comfortable, familiarity
good location, friendly attentive staff, comfy room
the hotel is always pleasant to be in. good to be back. good to see and feel the warmth & friendliness of staff still there, although there seems to be a lot of new faces amongst the staff. room was good and very comfortable. food still ok (breakfast spread). however, only sad to see that there are no more smoking rooms available at all.

ismat F.
Malaysia
July 22, 2014
nice hotel design, city centre location
outdoor bar at level 1
overall the room is perfect. just a minor problem for me with the lighting. its too dim even though i switch on all the lights. because at that time i need to prepare my proposal in the room. other than that, its all fine.

Floretes C.
Philippines
July 21, 2014
Very good
very helpful staff!
Excellent. This hotel has best customer service! i am a happy and contented guest. will surely come everytime i am in jakarta

erin D.
Indonesia
July 21, 2014
nice hotel
easy access, centrally located, near mall

Omar F.
Malaysia
July 21, 2014
nightmare
close to local eatery, hospitality & acccesible
Had bad experienced. There was a portable dehumidifiers sitting on the table. Smell emitted from portable dehumidifier was unbearable even after switched off.

Benjamin Y.
Malaysia
July 19, 2014
Pleasant and as expexted
Good location Nearby many local food
The hotel is clean. Breakfast have limited choices perhaps due to Ramadan month. Breakfast is tasty compared to others I had before. Outside hotel has many local food. Nearby is Sarinah and Lotte Mall

mei N.
Indonesia
July 17, 2014
. familiar sTaff, but poor of meal
good location, good atmosfere n closed to mall