Al Bustan Palace a Ritz-Carlton Hotel

Muttrah Beach -PO BOX 1998, Al Bustan, Muscat, Oman

Excellent 8.3
Based on 33 reviews

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About Al Bustan Palace a Ritz-Carlton Hotel


Set on 200 acres of private beach and gardens, with mountains in the backdrop, this is one of the most picturesque places to stay when looking to be close to Muscat. Must-see attractions nearby include Sultan Qaboos Grand Mosque, Bait Al Zubair Museum, and Al Alam Palace while shopping is available at Muttrah Souk. And if you are more of a water baby, you will be thrilled with the complimentary water sports including snorkeling, sailing, and windsurfing. The four restaurants on-site serve everything from authentic Omani to Asian and French cuisine. The Tennis Club includes a fitness center, sauna, steam room, and features personal trainers and complimentary loaded iPods for guests. This 5-star property also includes a 50-meter infinity pool and four lagoon pools. The sprawling Al Bustan Palace a Ritz-Carlton Hotel makes it possible for the entire family to enjoy a memorable vacation.
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  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • valet parking
  • car park
  • airport transfer
  • car hire
  • shuttle service

Fitness & recreation

  • fitness center
  • sauna
  • spa
  • massage(s)
  • steamroom

Swimming & soaking

  • swimming pool [outdoor]

Water sports

  • snorkeling
  • boats
  • private beach
  • water sports (motorized)
  • water sports (non-motorized)

Land sports

  • tennis court(s)

For kids

  • children's playground
  • kids club
  • swimming pool [kids]

Food & beverage

  • 24-hour room service
  • room service
  • restaurant
  • coffee shop
  • poolside bar
  • bar


  • pets allowed

Cleaning services

  • daily housekeeping
  • laundry service
  • dry cleaning

Guest services

  • express check-in/check-out
  • luggage storage
  • babysitting
  • newspapers
  • tours
  • concierge

On-site facilities

  • wheelchair accessible
  • facilities for disabled guests
  • garden
  • elevator
  • salon
  • shop(s)
  • smoking area

Health and security

  • 24-hour security
  • 24-hour front desk
  • safety deposit boxes
  • 24-hour check-in
  • doorman

Business & money services

  • meeting facilities
  • business center
  • ATM/cash machine on site
  • currency exchange

Languages Spoken

  • English
  • Arabic
  • German
  • Spanish
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Child and extra bed policy
Infant 0-3 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 4-12 year(s) Stay for free if using existing bedding.
  • Guests over 12 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 40 OMR
Breakfast Charge (when not included in room rate): 14 OMR
Check-In From: 02:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 10.15 Km
Distance to Airport: 30.35 Km
Non-Smoking Rooms / Floors: Yes
Number of Bars: 2
Number of Floors: 8
Number of Restaurants: 3
Number of Rooms : 250
Room Voltage: 220
Time to Airport (Minutes): 25
Year Hotel Built: 1985
Year Hotel Last Renovated: 2006
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Recent customer comments

Filter by traveler type

  • Hotel Condition/Cleanliness 8.6
  • Facilities 4.0
  • Location 8.7
  • Room Comfort/Standard 8.5
  • Service 8.8
  • Value for Money 7.3
  • Food/Dining 7.9

Moayad A.
Saudi Arabia
June 20, 2016
Enjoying the stay
It was so good stay but my kids didn't enjoy as we exacted. Because there is no kids playing facilities. .. we really appreciate the stuff...upgraded my room from mountain view to see view for free...

Peter V.
United Kingdom
February 21, 2016
5 star location with 3 star dining
Location, comfort, ambiance
This is still the best hotel in Muscat and probably one of the best in the world. The location is simply superb. I can't understand why anyone would want to stay at Bar al Jissah or the Chedi. On this occasion our stay was spilt by the very poor set menu at the beach restaurant on Valentine's night. Ritz Carlton should do much better than this.

ali L.
January 17, 2016
honey moon
excellent service's, great custmer value, quick custmer responsiveness
allowed us for early cheak in, our room was not ready but they provided us other vacant room within same book specification. they also provide us a free honeymoon services without any additional cost. Most of residents spend there honeymoon at this hotel.

Ritchie L.
United Kingdom
January 26, 2015
A First Class hotel in a stunning location
The hotel building - lobby to rooms, staff service, beach and garden location
Top-drawer all around. The hotel is a remarkable building in a glorious setting. Staff were excellent from the moment we reached the front door, proper 5 star service. This was a quieter and more refined, slightly older crowd than at the Al-Bandar hotel we had stayed at previously in the trip.

Abdul B.
United Kingdom
December 29, 2014
5 star hotel with 3 star service
Locaton, the building itself and the beach
Disapointing , 5 star hotel turned into 3 stars service . We stay in Al Bustan since 1991 twice a year on a regular basis . The Ritz Carlton turned this establishment into 3 star service hotel with its inferior quality in supplies inside the room, like the tea bags and shampoo and soaps. We had to ask the staff overtime for new fresh supply ! Yet Carlton Ritz increased the rate . I think they just capitalising on the building and the previous reputation Al Bustan Palace had , but if they not careful, this will go down rapidly !

dimitrije P.
United Kingdom
October 22, 2013
Stunning private beach and surroundings
Original design, special location between the sea and the mountains, excellent and comfortable rooms
This was my 3rd stay at Al Bustan Palace and it was exactly what I was looking for - a place to relax. Their private beach is absolutely beautiful, rooms are very comfortable and staff are very friendly.

Abdul B.
United Kingdom
October 21, 2013
Location , Building , Sea
It was good but the beach was horrible no sands to cover !! Lots of stones causing injuries to people feet , needs URGENT ATTENTION. Concerns raised with the management already.

Omar H.
October 20, 2013
Great holiday
Staff, facilities, beach
Amazingly beautiful 7 year old says it wad his best holiday ever Definitely returning back

Hussain K.
Saudi Arabia
August 18, 2013
Fine atomosphere but very far away from city
Views, food, service
It's a good experience, all things were ok, except the location that you have to pay minimum 25$ for taxi, no supermarkets around to buy your things, unless you go to the city center. Loved the food though they have a weird rules not to wear a short pant while you're eating at their restaurants !!!

Richard P.
United Kingdom
August 13, 2013
Very pleasant, relaxing stay with superb staff
The Staff, Gardens, Pools
Very pleasant, relaxing stay made even more so by the extremely pleasant and helpful staff. The infinity pool formed the focal point of our stay and was great for swimming, relaxing and playing with the family. The gardens formed a wonderfully relaxing setting.