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Customers like this hotel for:
    Distance to airport:
  • Muscat - Seeb International Airport (34.1 Km)
    Customer comments:
  • "Beautiful view", "Friendly staff", "Good food"
    Top nearby attractions:
  • Marina Bander al-Rowdha (1.9 Km / 23 min walk)
  • Al Alam Palace (5.8 Km)
  • Bait Az Zubair Museum (5.8 Km)
  • John Barry Bar (6.8 Km)

Note: Distances are measured as a straight line.

Al Bustan Palace a Ritz-Carlton Hotel

Muttrah Beach -PO BOX 1998, Al Bustan, Muscat, Oman 114 (Show on map)

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"The hotel building - lobby to rooms, staff service, beach..."

Ritchie, United Kingdom January 21, 2015
Hotel Exterior

Features of Al Bustan Palace a Ritz-Carlton Hotel

Hotel Facilities

  • 24-hour front desk
  • 24-hour room service
  • airport transfer
  • ATM/cash machine on site
  • babysitting
  • bar
  • business center
  • car hire
  • coffee shop
  • concierge
  • currency exchange
  • dry cleaning
  • elevator
  • express check-in/check-out
  • facilities for disabled guests
  • laundry service
  • luggage storage
  • meeting facilities
  • newspapers
  • poolside bar
  • restaurant
  • room service
  • safety deposit boxes
  • salon
  • shops
  • shuttle service
  • smoking area
  • tours

Sports and Recreation

  • children's playground
  • fitness center
  • garden
  • kids club
  • massage
  • outdoor pool
  • pool (kids)
  • private beach
  • sauna
  • spa
  • steamroom
  • tennis courts
  • water sports (motorized)
  • water sports (non-motorized)


  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • car park
  • valet parking

Languages Spoken

  • Arabic
  • English
  • German
  • Spanish

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Hotel Description
Set on 200 acres of private beach and gardens, with mountains in the backdrop, this is one of the...see more Set on 200 acres of private beach and gardens, with mountains in the backdrop, this is one of the most picturesque places to stay when looking to be close to Muscat. Must-see attractions nearby include Sultan Qaboos Grand Mosque, Bait Al Zubair Museum, and Al Alam Palace while shopping is available at Muttrah Souk. And if you are more of a water baby, you will be thrilled with the complimentary water sports including snorkeling, sailing, and windsurfing. The four restaurants on-site serve everything from authentic Omani to Asian and French cuisine. The Tennis Club includes a fitness center, sauna, steam room, and features personal trainers and complimentary loaded iPods for guests. This 5-star property also includes a 50-meter infinity pool and four lagoon pools. The sprawling Al Bustan Palace a Ritz-Carlton Hotel makes it possible for the entire family to enjoy a memorable vacation.
Hotel Policies
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Food, drink and entertainment

Recent customer comments

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All reviews (30)

Business travelers (2)

Couples (18)

Solo travelers (1)

Families with young children (4)

Families with older children (4)

Groups (1)

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Staff Performance
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Room Comfort/Standard
All reviews (30)
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Ritchie L. Couples
United Kingdom, January 26, 2015
A First Class hotel in a stunning location

The hotel building - lobby to rooms, staff service, beach and garden location
Top-drawer all around. The hotel is a remarkable building in a glorious setting. Staff were excellent from the moment we reached the front door, proper 5 star service. This was a quieter and more refined, slightly older crowd than at the Al-Bandar hotel we had stayed at previously in the trip.
Abdul B. Couples
United Kingdom, December 29, 2014
5 star hotel with 3 star service

Locaton, the building itself and the beach
Disapointing , 5 star hotel turned into 3 stars service . We stay in Al Bustan since 1991 twice a year on a regular basis . The Ritz Carlton turned this establishment into 3 star service hotel with its inferior quality in supplies inside the room, like the tea bags and shampoo and soaps. We had to ask the staff overtime for new fresh supply ! Yet Carlton Ritz increased the rate . I think they just capitalising on the building and the previous reputation Al Bustan Palace had , but if they not careful, this will go down rapidly !
Abdul B. Couples
United Kingdom, October 21, 2013

Location , Building , Sea
It was good but the beach was horrible no sands to cover !! Lots of stones causing injuries to people feet , needs URGENT ATTENTION. Concerns raised with the management already.
dimitrije P. Solo travelers
United Kingdom, October 22, 2013
Stunning private beach and surroundings

Original design, special location between the sea and the mountains, excellent and comfortable rooms
This was my 3rd stay at Al Bustan Palace and it was exactly what I was looking for - a place to relax. Their private beach is absolutely beautiful, rooms are very comfortable and staff are very friendly.
Omar H. Families with young children
Egypt, October 20, 2013
Great holiday

Staff, facilities, beach
Amazingly beautiful 7 year old says it wad his best holiday ever Definitely returning back
Hussain K. Couples
Saudi Arabia, August 18, 2013
Fine atomosphere but very far away from city

Views, food, service
It's a good experience, all things were ok, except the location that you have to pay minimum 25$ for taxi, no supermarkets around to buy your things, unless you go to the city center. Loved the food though they have a weird rules not to wear a short pant while you're eating at their restaurants !!!
Richard P. Families with young children
United Kingdom, August 13, 2013
Very pleasant, relaxing stay with superb staff

The Staff, Gardens, Pools
Very pleasant, relaxing stay made even more so by the extremely pleasant and helpful staff. The infinity pool formed the focal point of our stay and was great for swimming, relaxing and playing with the family. The gardens formed a wonderfully relaxing setting.
Hattan B. Families with young children
Saudi Arabia, June 26, 2013
Fantastic hotel, should be more than 5*

Friendly staff, fantastc rooms and amazing swimming pool
katrina W. Couples
Australia, May 12, 2013

lagoon room, restaurants
Lagoon room well worth the extra cost to swim off your own balcony into the lagoon pool
Daniel D. Families with young children
Switzerland, April 05, 2013
very nice stay in Al Bustan Palace

fantastic beach,friendly staff ,expensive restaurants

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