Excellent 8.4
Based on 186 reviews

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About Al Bustan Rotana Hotel - Dubai


This hotel is suitable for families and leisure travelers as it is located very close to several popular venues and attractions. Located on Al Garhoud Road, Al Bustan Rotana Hotel - Dubai is close to many shops, restaurants, entertainment venues, and it is also in close proximity to the airport. The onsite restaurants include the Blue Elephant, Gazebo, Benihana, and Rodeo. Take the kids to the children’s play center and head over to the Zen spa for a day of pampering and relaxation. The tennis courts and swimming pool are all in place for leisure and recreation. Feel free to plan wedding receptions and other functions as the Al Bustan Rotana Hotel - Dubai has facilities to accommodate such events. Making a booking here is easy with our secure online form. Just enter your dates and click.
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  • portable wi-fi rental
  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • taxi service
  • valet parking
  • car park
  • airport transfer
  • car hire
  • shuttle service

Fitness & recreation

  • fitness center
  • sauna
  • massage
  • steamroom

Swimming & soaking

  • hot tub
  • swimming pool [outdoor]

Land sports

  • golf course (within 3 km)
  • tennis courts
  • squash courts

For kids

  • swimming pool [kids]

Food & beverage

  • 24-hour room service
  • room service
  • restaurant(s)
  • coffee shop
  • poolside bar
  • bar


  • pets allowed

Cleaning services

  • daily housekeeping
  • laundry service
  • dry cleaning

Guest services

  • ticket service
  • private check in/check out
  • express check-in/check-out
  • luggage storage
  • babysitting
  • newspapers
  • tours
  • concierge

On-site facilities

  • gift/souvenir shop
  • fireplace
  • wheelchair accessible
  • facilities for disabled guests
  • family room
  • elevator
  • executive floor
  • salon
  • shops
  • smoking area

Health and security

  • 24-hour security
  • 24-hour front desk
  • safety deposit boxes
  • lockers
  • doorman

Business & money services

  • photocopying
  • fax machine
  • printer
  • meeting facilities
  • business center
  • ATM
  • currency exchange

Languages Spoken

  • English
  • Arabic
  • Bulgarian
  • Dutch
  • Filipino
  • French
  • German
  • Hindi
  • Italian
  • Nepali
  • Romanian
  • Russian
  • Sinhala
  • Spanish
  • Thai
  • Tamil
  • Turkish
  • Ukrainian
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Guests must provide a valid form of government regulated identification (eg. passport, ID card, driver’s license, etc.) upon check-in.

A tourism tax will be charged directly at the property.

Child and extra bed policy
Children 0-12 year(s) Stay for free if using existing bedding.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 50 AED
Breakfast Charge (when not included in room rate): 120 AED
Check-In From: 02:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 3.0 Km
Distance to Airport: 1.0 Km
Internet Usage Fee: 25 AED
Non-Smoking Rooms / Floors: Yes
Number of Bars: 1
Number of Floors: 4
Number of Restaurants: 5
Number of Rooms : 275
Room Voltage: 220
Time to Airport (Minutes): 3
Year Hotel Built: 1997
Year Hotel Last Renovated: 2007
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Recent customer comments

Filter by traveler type

  • Hotel Condition/Cleanliness 8.9
  • Facilities 8.1
  • Location 8.5
  • Room Comfort/Standard 8.6
  • Service 8.6
  • Value for Money 8.0
  • Food/Dining 8.0

Yao Z.
Hong Kong
June 27, 2016
Tidy and clean room
Still need to take taxi to hotel but room is tidy and clean

Timothy D.
United States
June 19, 2016
good value for amount of time i stayed there
good value for amount of time I stayed there

Antony H.
June 17, 2016
Good value
Allowed us early check in at 6am for no charge, after a long overnight flight. Much appreciated.

karampal S.
June 03, 2016
nice hotel
nice hotel, value for money.

Michael S.
May 31, 2016
What is the target group of this hotel ? People who connect DXB and wanna stay overnight shortly, like me ? Then it is quite inconvenient, too far from the airport, having to queue up for taxi. Then I got ripped off paying AED 50,-. He told me that the starting fare was already 25,-. In the hotel, the bar had a very limited menu. THe internet in the room would have been chargeable. When I complained I got short time access at least. From the hotel there is no shuttle to the airport, I had to take taxi again. Well, that time the fare was only 12,-. So next time I change plan without overnight at DXB, or identify another airport hotel with better service.

May 22, 2016
100% satisfied
I have to travel to dubai couple of times a year and would say that this was one of the nicest choice I made to stay in Bustan Rotana

May 22, 2016
Good staff.

Adela K.
South Africa
May 01, 2016
Good location
I enjoyed my stay and the staff was very friendly.

Verlaine D.
April 03, 2016
Yet Another Nice Stay
This trip is the longest stay I've had in this property so I get to use and enjoy its amenities. And it did not disappoint. The steam room and sauna are clean. The staff is very helpful. I like how they make slight variations on the daily breakfast menu. There are a number of restaurants in the property but I prefer the regional cuisine. And choices are abound and close to this property. I just love staying in this property when in Dubai.

Michael C.
United States
March 07, 2016
Mediocre at best
Uneventful, overrated hotel with dirty carpet.