Very good 7.3
Based on 36 reviews

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About Al Massa Hotel Apartment


Conveniently located in Al Ain, Al Massa Hotel Apartment is a great base from which to explore this vibrant city. Set 2.0 km from the excitement of the city, this 2-star hotel commands an excellent location and provides access to the city's biggest attractions. This modern hotel is in the vicinity of popular city attractions such as Al Ain city center, Al Falah Plaza, Al Ain Oasis.

At Al Massa Hotel Apartment, every effort is made to make guests feel comfortable. To do so, the hotel provides the best in services and amenities. The hotel offers access to a vast array of services, including fax machine, 24-hour front desk, 24-hour room service, luggage storage, car park.

Al Massa Hotel Apartment is home to 60 bedrooms. All are tastefully furnished and many even provide such comforts as television LCD/plasma screen, sofa, air conditioning, desk, telephone. Besides, the hotel's host of recreational offerings ensures you have plenty to do during your stay. Whatever your purpose of visit, Al Massa Hotel Apartment is an excellent choice for your stay in Al Ain.
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  • free Wi-Fi in all rooms


  • car park

Food & beverage

  • 24-hour room service
  • room service


  • pets allowed

Cleaning services

  • laundry service

Guest services

  • luggage storage
  • newspapers
  • tours

On-site facilities

  • family room
  • elevator
  • smoking area

Health and security

  • 24-hour front desk
  • safety deposit boxes

Business & money services

  • fax machine

Languages Spoken

  • English
  • Arabic
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Child and extra bed policy
Infant 0-3 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 4-10 year(s) Stay for free if using existing bedding.
  • Guests over 10 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 02:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 2.0 km
Number of Rooms : 60
Room Voltage: 220
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Verified traveler reviews

Filter by traveler type
Very good

  • Hotel Condition/Cleanliness 7.4
  • Facilities 6.0
  • Location 8.4
  • Room Comfort/Standard 7.7
  • Service 7.5
  • Value for Money 6.8
  • Food/Dining 6.1

Dr.Aliaa B.
April 01, 2016
clean and spacious meeting big families needs
Pleasant stay

Csongor B.
February 28, 2016
huge suite with all comfort
size of room, all-equipped kitchen, right in the center

Khaled A.
United Arab Emirates
December 05, 2015
Location, Spacious and Clean.

Mohamed H.
United Arab Emirates
March 29, 2015
spacious apartment
location, spacious apartment, friendly staff

Mohamed H.
United Arab Emirates
March 29, 2015
spacious apartment
location, spacious apartment, friendly staff

chetan P.
October 06, 2014
nice hotel
very good big rooms,clean rooms and very good location at good rates.

Iain M.
United Kingdom
January 27, 2014
comfortable and convenient
Spacious rooms, well-equipped kitchen including microwave, cooker and washing machine, Nice and large bathrooms
The apartment was clean and spacious. The linen was stained though. There weren't enough chairs and no towels were provided. Altogether an OK place to stay if you go well provided with some extras.

Raymond B.
United Kingdom
December 11, 2013
Pretty awful.
Large rooms. High ceilings. Nothing else.
Very difficult to locate, despite its convenient location. The hotel name in English is high on top of the hotel, difficult to see. The lower sign near the door is Arabic - we drove past it 3 times without realising. Maintenance in hotel is non existent:- Broken/missing light shades, towel rails missing, no kettle in kitchen (and what pots/pans there were in appalling condition), couldn't adjust a/c, coffee table was falling apart with veneer missing etc, and so on. There were no towels, so we had to ask Reception to supply some. They sent just 2. It was awful having a shower with nowhere to hang the towel - and no bath mat, so had to climb out of shower onto a bare and slippery floor. Uncomfortable sofas/armchairs (they looked old and in poor condition). Will certainly never stay there again, and let others know not to go there.

Adil R.
December 04, 2013
Nice Hotel but Early morning noice was disturbing
Big Room, Clean & Polite Staff
Average stay.. hotel has big rooms but not much facilities available

Saud A.
October 24, 2013
it was excellent
clean, reception stuff & security , in city


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