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Al Massa Hotel

Al Ain Municipality Roundabout, Al Ain, Al Ain, United Arab Emirates (Show on map)

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"The staff, the condition, the location ..."

  • Adel, United Arab Emirates
  • March 4, 2015
  • Area: Al Ain
  • Rooms : 62

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Room Types
Classic King Room
Classic King Room Special Offer
Classic Twin Room Special Offer
Classic Twin Room
Classic King Room
Classic Twin Room
Suite Special Offer


When would you like to stay at this hotel?

Features of Al Massa Hotel

business center

car park


laundry service

room service

safety deposit boxes

smoking area


car park


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For travelers who want to take in the sights and sounds of Al Ain, Al Massa Hotel is the perfect choice. From here, guests can enjoy easy access to all that the lively city has to offer. For sightseeing options and local attractions, one need not look far as the hotel enjoys close proximity to Al Jimi Mall, Hazza Mosque, Al Falah Plaza.

At Al Massa Hotel, the excellent service and superior facilities make for an unforgettable stay. Guests of the hotel can enjoy on-site features like car park, room service, business center, laundry service, elevator.

In addition, all guestrooms feature a variety of comforts. Many rooms even provide air conditioning, mini bar, telephone, television LCD/plasma screen, satellite/cable TV to please the most discerning guest. Besides, the hotel's host of recreational offerings ensures you have plenty to do during your stay. Superb facilities and an excellent location make the Al Massa Hotel the perfect base from which to enjoy your stay in Al Ain.
For travelers who want to take in the sights and sounds of Al Ain, Al Massa Hotel is the perfect cho ... see more
Children and extra beds:
Infant 0-1 year(s)
Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-3 year(s)
Must use an extra bed

Guests over 3 years old are considered as adults.

Extra beds are dependent on the room you choose, please check the individual room policy for more details.

When booking more than 5 rooms, different policies and additional supplements may apply.

Check-In From
1:00 PM

Check-Out Until
1:00 PM

Number of Restaurants

Number of Rooms

Room Voltage

Recent customer comments

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Above average


from 41 reviews

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (41)
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Adel M. Business travelers United Arab Emirates, March 4, 2015

The staff, the condition, the location
Very good
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Thomas M. Business travelers India, February 26, 2015
Stay review

Location, size of the room, Car park
cleanliness and supplies were below average quality, smell from drainage, smelling bed linen,
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Umesh B. Families with older children India, October 5, 2014
Al Massa Hotel

Location, Price and Friendly Staff
We enjoyed our 2 nights stay at Al Massa Hotel since the staff was quite friendly. We stayed at a suite which had spacious bedroom and hall with extra bed for a family of 3 adults. The hotel is close to Al Jimi Shopping Mall and most of the other shopping malls are 10 to 20 mins. by car. For non-smokers request for roooms which are in no smoking area. There is ample parking space.
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Mohamed L. Business travelers Algeria, June 12, 2014

friendly staff
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Zaffer R. Families with young children United Kingdom, April 13, 2014
Un welcoming, lacks basic facilities

Centrally located
Hotel tried their best to resolve the issue ie changed the room twice because of smelly bathroom and leaky air conditioning unit. Non the less little things like having to ask for towels, loose bathroom fittings, no plugs on table lamps, extra blankets not available, no internet availability in bedrooms, no restaurant or a cafe in the building but having to go to the sister hotel next door. Forced us to check out earlier.
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Muhammad K. Families with young children Pakistan, January 2, 2014
Spearate building with bad

Very Bad
It was really bad. I think they have given me a room in another building due to I booked from agoda. where There was no room service even. Inside the room except TV & Bed there was nothing. Toilet was in Bad condition. I need hot water for my Kid (6 months old) first they refuse to give it. Later they had arranged. They said no room service is here.
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Salim A. Couples Oman, November 16, 2013
good hotel and budget hotel.

fast checkin and fast check-out, staff were friendly and helpful
I liked the stay, it was pleasant, staff were caring and nice, room service was good, all conditions were fine..
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Shalimar J. Solo travelers Philippines, November 2, 2013

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Hyder A. Couples India, October 17, 2013
it was not value ,unsatisfied.

the room a/c was not working,bathroom was pathetic,water heater was not working,broken tiles in bathroom,wc,flush was not functioning well and condition was bad.i was not expected and i was charged huge,where i get better hotel with same price in dubai with wifi & breakfast.
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France A. Business travelers Philippines, July 19, 2013
Just fine for 1 week night stay

Spacious single room, friendly staff and accessible (al jimi district)
It was just fine for a 1 week stay (only for sleeping at night).No breakfast included. The staff are friendly, but the service is not just that really good. Had experience problem on the toilet flush and have to transfer to another room. But the spacious single standard room on the alley area is a plus factor. Could say the fee is quite expensive for that level of quality. One big factor I see, is because they are the only hotel in al Jimi district. Competition wise, they've got really an advantage. But all in all, my stay was just fine. not really good,yet not that bad.
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Customers like this hotel for:
Area recommended for:
  • family fun
  • sightseeing
Distance to airport:
  • Al Ain International Airport (13.5 Km)
Customer comments:
  • "Friendly staff" , "Nice hotel" , "Spacious room"
Note: Distances are measured as a straight line, calculated from a starting point to a destination point.

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