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Al Massa Hotel

Al Ain Municipality Roundabout, Al Ain, Al Ain, United Arab Emirates (Show on map)

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"The staff, the condition, the location ..."

  • Adel, United Arab Emirates
  • March 4, 2015
  • Area: Al Ain
  • Rooms : 62

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Room Types
Classic King Room
Classic King Room Special Offer
Classic Twin Room Special Offer
Classic Twin Room
Classic King Room
Classic Twin Room
Suite Special Offer


When would you like to stay at this hotel?

Features of Al Massa Hotel

24-hour front desk

24-hour room service

24-hour security

airport transfer

business center

car park


daily housekeeping


fax machine

gift/souvenir shop

laundry service

luggage storage



room service

safety deposit boxes


smoking area


Wi-Fi in public areas


car park

Languages Spoken




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Well-placed in the sightseeing, family fun area of Al Ain city, Al Massa Hotel provides a most conducive spot for you to take a break from your busy days. From here, guests can enjoy easy access to all that the lively city has to offer. With its convenient location, the hotel offers easy access to the city's must-see destinations.

At Al Massa Hotel, every effort is made to make guests feel comfortable. To do so, the hotel provides the best in services and amenities. The hotel offers access to a vast array of services, including 24-hour security, daily housekeeping, fax machine, gift/souvenir shop, photocopying.

All guest accommodations feature thoughtful amenities to ensure an unparalleled sense of comfort. Besides, the hotel's host of recreational offerings ensures you have plenty to do during your stay. Al Massa Hotel is an ideal place of stay for travelers seeking charm, comfort and convenience in Al Ain.
Well-placed in the sightseeing, family fun area of Al Ain city, Al Massa Hotel provides a most condu ... see more
Children and extra beds:
Infant 0-1 year(s)
Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-3 year(s)
Must use an extra bed

Guests over 3 years old are considered as adults.

Extra beds are dependent on the room you choose, please check the individual room policy for more details.

When booking more than 5 rooms, different policies and additional supplements may apply.

Check-In From
1:00 PM

Check-Out Until
1:00 PM

Number of Restaurants

Number of Rooms

Room Voltage

Recent customer comments

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Above average


from 41 reviews

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (41)
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Adel M. Business travelers United Arab Emirates, March 4, 2015

The staff, the condition, the location
Very good
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Thomas M. Business travelers India, February 26, 2015
Stay review

Location, size of the room, Car park
cleanliness and supplies were below average quality, smell from drainage, smelling bed linen,
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Umesh B. Families with older children India, October 5, 2014
Al Massa Hotel

Location, Price and Friendly Staff
We enjoyed our 2 nights stay at Al Massa Hotel since the staff was quite friendly. We stayed at a suite which had spacious bedroom and hall with extra bed for a family of 3 adults. The hotel is close to Al Jimi Shopping Mall and most of the other shopping malls are 10 to 20 mins. by car. For non-smokers request for roooms which are in no smoking area. There is ample parking space.
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Mohamed L. Business travelers Algeria, June 12, 2014

friendly staff
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Zaffer R. Families with young children United Kingdom, April 13, 2014
Un welcoming, lacks basic facilities

Centrally located
Hotel tried their best to resolve the issue ie changed the room twice because of smelly bathroom and leaky air conditioning unit. Non the less little things like having to ask for towels, loose bathroom fittings, no plugs on table lamps, extra blankets not available, no internet availability in bedrooms, no restaurant or a cafe in the building but having to go to the sister hotel next door. Forced us to check out earlier.
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Muhammad K. Families with young children Pakistan, January 2, 2014
Spearate building with bad

Very Bad
It was really bad. I think they have given me a room in another building due to I booked from agoda. where There was no room service even. Inside the room except TV & Bed there was nothing. Toilet was in Bad condition. I need hot water for my Kid (6 months old) first they refuse to give it. Later they had arranged. They said no room service is here.
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Salim A. Couples Oman, November 16, 2013
good hotel and budget hotel.

fast checkin and fast check-out, staff were friendly and helpful
I liked the stay, it was pleasant, staff were caring and nice, room service was good, all conditions were fine..
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Shalimar J. Solo travelers Philippines, November 2, 2013

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Hyder A. Couples India, October 17, 2013
it was not value ,unsatisfied.

the room a/c was not working,bathroom was pathetic,water heater was not working,broken tiles in bathroom,wc,flush was not functioning well and condition was bad.i was not expected and i was charged huge,where i get better hotel with same price in dubai with wifi & breakfast.
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France A. Business travelers Philippines, July 19, 2013
Just fine for 1 week night stay

Spacious single room, friendly staff and accessible (al jimi district)
It was just fine for a 1 week stay (only for sleeping at night).No breakfast included. The staff are friendly, but the service is not just that really good. Had experience problem on the toilet flush and have to transfer to another room. But the spacious single standard room on the alley area is a plus factor. Could say the fee is quite expensive for that level of quality. One big factor I see, is because they are the only hotel in al Jimi district. Competition wise, they've got really an advantage. But all in all, my stay was just fine. not really good,yet not that bad.
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Customers like this hotel for:
Area recommended for:
  • family fun
  • sightseeing
Distance to airport:
  • Al Ain International Airport (13.5 Km)
Customer comments:
  • "Friendly staff" , "Nice hotel" , "Spacious room"
Note: Distances are measured as a straight line.

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