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Al Massa Hotel

Hamdan Bin Mohamed St., corner Baladiya St., near Al Ain Municipality Roundabout, Al Ain, Al Ain, United Arab Emirates (Show on map)

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Al Massa Hotel Al Ain - Studio Twin Al Massa Hotel Al Ain - Lobby Al Massa Hotel Al Ain - Lobby Al Massa Hotel Al Ain - Studio Twin Al Massa Hotel Al Ain - Suite Bathroom Al Massa Hotel Al Ain - Studio King Al Massa Hotel Al Ain - Studio King Al Massa Hotel Al Ain - Suite Al Massa Hotel Al Ain - Suite Al Massa Hotel Al Ain - Suite Al Massa Hotel Al Ain - Interior
Area: Al Ain Number of Rooms: 62

Recent customer reviews

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Above average

5.7

based on
45 reviews

31 reviews in English

Value for Money
5.2
Location
6.8
Staff Performance
6.1
Hotel Condition/Cleanliness
5.5
Room Comfort/Standard
5.3
Food/Dining
4.9
All reviews (45)
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Hossam A. Solo travelers United Arab Emirates, December 14, 2015
Shocking poor quality
2
Poor in every way
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Bishal G. Couples United Arab Emirates, November 21, 2015
Staff are freindly but bathroom's tap is not good

Peace place n its goods for family
5.7
Everything is fine
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Sultan A. Solo travelers United Arab Emirates, March 24, 2015
very bad hotel from everything
4
it is the best bad hotel in Al ain..
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Adel M. Business travelers United Arab Emirates, March 4, 2015
Good

The staff, the condition, the location
6
Very good
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Thomas M. Business travelers India, February 26, 2015
Stay review

Location, size of the room, Car park
5.7
cleanliness and supplies were below average quality, smell from drainage, smelling bed linen,
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Umesh B. Families with older children India, October 5, 2014
Al Massa Hotel

Location, Price and Friendly Staff
7.7
We enjoyed our 2 nights stay at Al Massa Hotel since the staff was quite friendly. We stayed at a suite which had spacious bedroom and hall with extra bed for a family of 3 adults. The hotel is close to Al Jimi Shopping Mall and most of the other shopping malls are 10 to 20 mins. by car. For non-smokers request for roooms which are in no smoking area. There is ample parking space.
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Mohamed L. Business travelers Algeria, June 12, 2014
average

friendly staff
6.3
Average
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Zaffer R. Families with young children United Kingdom, April 13, 2014
Un welcoming, lacks basic facilities

Centrally located
3.7
Hotel tried their best to resolve the issue ie changed the room twice because of smelly bathroom and leaky air conditioning unit. Non the less little things like having to ask for towels, loose bathroom fittings, no plugs on table lamps, extra blankets not available, no internet availability in bedrooms, no restaurant or a cafe in the building but having to go to the sister hotel next door. Forced us to check out earlier.
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Muhammad K. Families with young children Pakistan, January 2, 2014
Spearate building with bad

Very Bad
2
It was really bad. I think they have given me a room in another building due to I booked from agoda. where There was no room service even. Inside the room except TV & Bed there was nothing. Toilet was in Bad condition. I need hot water for my Kid (6 months old) first they refuse to give it. Later they had arranged. They said no room service is here.
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Salim A. Couples Oman, November 16, 2013
good hotel and budget hotel.

fast checkin and fast check-out, staff were friendly and helpful
9
I liked the stay, it was pleasant, staff were caring and nice, room service was good, all conditions were fine..
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