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Al Murooj Rotana Hotel And Suites

Doha Street, opposite The Dubai Mall and Burj Khalifa, Downtown Dubai Burj Khalifa, Dubai, United Arab Emirates (Show on map)

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Al Murooj Rotana Hotel And Suites Dubai - Restaurant Al Murooj Rotana Hotel And Suites Dubai - Club Lounge
Area: Downtown Dubai Burj Khalifa Number of Rooms: 387

Recent customer reviews

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Fantastic

8.6

based on
323 reviews

Value for Money
8.1
Location
9.2
Staff Performance
8.7
Hotel Condition/Cleanliness
9.0
Room Comfort/Standard
8.6
Food/Dining
8.0
All reviews (323)
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Cristina T. Families with older children Spain, December 16, 2014
Fantastic hotel

All-day buffet, staff, facilities
10
It was such a pleasant experience... The staff was absolutely amazing, accommodating every single request with dedication, flexibility and a beautiful smile!
Donna S. Couples United Kingdom, December 14, 2014
Good stopover location

Location
7
Good location for airport and Dubai mall. Hotel is clean, staff our friendly and helpful. As a traveller it would be useful to have Internet included in the cost. Photos of hotel have photos of loads of pools but the hotel section only seem to have access to one pool. The other pools seem to be for the serviced appartments. Overall a good hotel.
Matthew H. Couples Canada, December 12, 2014
Great location

Staff, Location, Rates
10
Very reasonable rates when rooms are on special. Saif was fantastic when we checked in, he provided free internet and upgraded our room at no extra charge. They do try to push the hotel cars over taxi's (which cost approx 2x in my experience), however they will call a taxi instead if you insist you'd prefer a taxi. Location is great, within 5 minutes walking distance of the mall and metro. We would gladly book again!
Diana H. Solo travelers United States of America, December 3, 2014
Great location

Location, service
9.7
My stay was short but very nice. The service was incredible and the location was perfect. Right across from the Dubai Mall and conveniently in between all other attractions.
Alan B. Couples Australia, November 8, 2014
Nice but expensive hotel, poor location

Nothing - it presents as an average upmarket hotel
7
The inside dining area is crowded; access to Dubai Mall is difficult; surrounding roads are busy and do not make for a pleasant experience. Some of these things are beyond the hotel's control, but really should be reflected in the price.
Sari M. Business travelers Finland, October 30, 2014
Really nice hotel with nice location

Staff, location, atmosphere
10
Very nice hotel next to Dubai Mall
Weiqiang Z. Couples China, October 29, 2014
cozy room with good location

close to the dubai mall, close to the shk. zayed road, good staff
8.7
very good location close to both the dubai mall and the shk. zayed road, the staff with good performance
Sreekala S. Families with older children India, October 24, 2014
Stay in Murooj Rotana

Cleanliness, location, access
6.7
Stay was good, the breakfast was not at all up to the mark
Anas H. Business travelers United States of America, October 21, 2014
Good hotel

Design, food, parking
7
Location is good. Close to Dubai mall. Food was also nice and excellent breakfast
Abdulla A. Couples Qatar, October 18, 2014
A good Hotel with a bad experience with staff

Location, View, outdood pool
7.3
Two things I did not like in the Hotel. First, my wife found two bugs (lice) on the bed which made us worried about the cleanliness and could not sleep that night. Second, usually upon check-in the hotel makes a pre-authorization transaction on your credit card to hold a limit for any expenses during your stay which is a normal prectice within all hotels, but the up-normal and unusual practice is to make another or extra pre-authorization limit without taking at least your approval during stay. This is exactly what happened to me during my stay.

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