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Verified traveler reviews

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Very good



based on 2488 reviews
  • Cleanliness 8.0
  • Facilities 7.1
  • Location 8.6
  • Room Comfort/Standard 7.9
  • Service 7.8
  • Value for money 7.9
  • Food/Dining 7.5
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Pack S.
Malaysia
February 16, 2015
Horrible Service
Location, breakfast, wifi
Service was bad since check in. The staff manning the reception was mostly rude. Not even a smile in sight. The Assistant FO Manager was the worst. The worst part? Everynight after my wife and I came back from partying, the bell boy or the receptionist would chase after us as we were entering the hotel, demanding for ID. I understand why they are doing that BUT the approach could be better! Ask us for our room number instead. NOT running after us shouting ID!ID!ID! This will be the first and the last time at this hotel.

Suhayl A.
Malaysia
February 15, 2015
Should book this hotel
hospitality

kamarudin K.
Malaysia
February 14, 2015
restoren staff not friendly
Large room, clean,comfortable.
Far from ben thant market

Vincent U.
United States
February 12, 2015
Good, not great
Location, room size, electronic safe
Good

Wayne B.
Australia
February 11, 2015
noisy
location, price, travel / tour assistance
we were put in a room next to elevator which was a little noisy all night, the people congregating waiting at the elevator were noisy the room doors do not stop any sound food was just OK for budget hotel, if it wasn't for the noise I would rate it higher

Hien L.
Vietnam
February 10, 2015
Good hotel
clean, good location, comfortable
Good hotel with reasonable price. Good location with many store near by. Will come again

Ivan R.
Spain
February 09, 2015
perfect location good value for money
location staff price
perfect value for money and location just in front of new world, walking distance to benh market and anything in district 1

lum H.
Singapore
February 09, 2015
Good
Service. Cleanliness. Food. Is good
Peaceful

Wayne S.
Singapore
February 08, 2015
Average Hotel with no frills
pricing, location and cleanliness
The stay is pleasant and enjoyable. Very good pricing. Value for money.

Erik L.
Denmark
February 08, 2015
Not recommended, chose other hotel.
Location
My girlfriend was sick when we arrived. We had a room around 12am which was nice. The superior double appears much nicer in the photos than in real life. It was on the 3th floor but felt like a basement. I phoned to ask how much an upgrade would be to a Deluxe Double would be. I was told there was none available and an executive was 35$ more a night. Online it was possible to get a deluxe double for the 2 nights. it was 10 dollars more and the executive was 20$ more. I went to the reception. They told me the same. I asked why I could book it online and the receptionist then looked again and now was able to give me a Deluxe room although she would recommend an executive room that was 35$ more per night. She could give it to me for 30$ a night. I asked why it was only 20$ more online - No answer but we agreed to 25$ more per night. I wonder why they would not tell me about the deluxe room and why I had to negotiate prices also when my girlfriend was sick. I would have taken so little to give us a good experience. There are so many hotels in this area I would think you could get a better easily.