-Please indicate an estimated arrival time as well as email address and mobile number in the special requests portion when making booking. So the hotel could prepare and meet when time of guest arrival.
-Alcoves will email guest a confirmation as well as the unit number of the condominium and directions to the building. In addition, all rooms are equipped with keypad locks, the code of which we will include in our email to you – so guest can enter the room immediately upon arrival.
- Please ensure to bring a copy of a photo ID (eg. Photocopy of driver’s license or passport) which guests are required to submit to building security at the lobby desk for check in.
Guests may blot out or censor private/sensitive information ,security is satisfied as long as picture and name are visible on the identification submitted.
- Housekeeping cleans the unit every other day of your stay.Children and extra beds:
Extra beds are dependent on the room you choose, please check the individual room policy for more details.