Very good 7.5
Based on 23 reviews

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About Alexander Am Zoo Hotel


Located in Ostend, Alexander Am Zoo Hotel offers a selection of 66 rooms. Featured in each room, among other amenities, is an ironing board, air conditioning, in-room safe, and hair dryer. Featuring meeting facilities, laundry service/dry cleaning, an elevator, and an executive floor, this Frankfurt am Main hotel is sure to make each guest's trip an enjoyable one. Saunas are on-site for guests' enjoyment. This charming property has long been a favorite in Frankfurt am Main for both business and leisure travelers. Reservations at Alexander Am Zoo Hotel are simple via our secure online booking form. Just enter your desired dates and submit.
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  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • Car park
  • Rental car
  • Bicycle rental

Fitness & recreation

  • Sauna
  • Steamroom

Food & beverage

  • Room service


  • Pets allowed

Cleaning services

  • Laundry service
  • Dry cleaning

Guest services

  • Check-in/check-out [express]
  • Luggage storage
  • Babysitting service
  • Newspapers
  • Concierge

On-site facilities

  • Facilities for disabled guests
  • Family room
  • Elevator
  • Smoking area

Health and security

  • 24-hour front desk
  • Safety deposit boxes

Business & money services

  • Photocopying
  • Fax machine
  • Printer

Languages spoken

  • English
  • German
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Child and extra bed policy
Infant 0-3 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 4-16 year(s) Stay for free if using existing bedding.
  • Guests over 16 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 10:00AM
Check-Out Until: 12:00AM
Distance from City Center: 2Km
Distance to Airport: 12Km
Internet Usage Fee: 0 EUR
Non-Smoking Rooms / Floors: Yes
Number of Floors: 6
Number of Rooms : 66
Parking Fee (per day): 16 EUR
Reception Open Until: 12:00PM
Room Voltage: 230
Year Hotel Built: 1994
Year Hotel Last Renovated: 2014
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Verified traveler reviews

Filter by traveler type
Very good

  • Cleanliness 7.7
  • Facilities 8.0
  • Location 7.7
  • Room Comfort/Standard 7.7
  • Service 7.4
  • Value for money 7.5
  • Food/Dining 7.1

Laurel W.
April 25, 2016
Comfortable stay in the east end
There are not a lot of hotels in this area, but it was easy to walk to the central areas of Frankfurt. We were upgraded to a suite which gave a lots of space. The room was comfortable and quiet.

Ali H.
May 26, 2015
Location is nice
Not bad

September 02, 2014
No good experienc at Alexander Am Zoo Hotel
room is old, small not good, service people not friendly
The packing space need for extra charge but no any information when I booking the room. First in to the room can small mildew inside. And I made a remark rwo beds room but when I arrived still give me a big bed room. I won't at this hotel anymore.

June 22, 2013
Fuss free and convenient
Space, kitchenette, toilets
Easy and convenient access to Frankfurt city though not central.

Hong Kong
June 03, 2013
clean spacious location
clean spacious location
Acceptable stay. Room clean & spacious. Close to main area by subway, breakfast was good!

Hong Kong
May 25, 2013
clean spacious location
clean spacious location
Acceptable stay. Room clean & spacious. Close to main area by subway, breakfast was good!

May 08, 2013
Location, service
room, price, friendly staff
A good search engine. Competitive booking system voucher instantly comes to the post after payment When you check there are no problems immediately issued room keys rooms paid Experts of the company are very friendly to their customers

Zaid S.
November 09, 2012
Great hotel with full comfort in nice location
Comfy beds, very clean, big rooms, amazing breakfast
overall great stay. room was spacious, very comfortable bed, very clean. service was perfect. you can even borrow dvds from the lobby and they give you a dvd player, in case you're bored and wanna stay in. location was close to all main sites by subway, very residential and safe place. and best of all was their amazingly tasty breakfast! excellent choice.

Armin L.
May 28, 2016
Gute Lage allerdings etwas laute Umgebung

Christoph S.
May 09, 2016
Sehr schönes Hotel in allerbester Lage!
Alles Super, es gab meines Erachtens nur einen einzigen Kritikpunkt, eigentlich eine leicht zu korrigierende Kleinigkeit: in einem 4* Hotel sollte beim Frühstück ein Fruchtsalat vorhanden sein, der einzig und allein aus frisch geschnittenem Obst besteht, Dosenfrüchte haben darin nichts verloren.


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