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Very good 7.7
Based on 2462 reviews

Recent customer comments

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Very good



based on 2462 reviews
  • Hotel Condition/Cleanliness 7.9
  • Facilities 6.2
  • Location 7.1
  • Room Comfort/Standard 8.2
  • Service 8.1
  • Value for Money 8.1
  • Food/Dining 6.9

Yeo G.
Singapore
May 19, 2014
Relaxing stay
Friendly staff, shuttle service to shopping centre, massage centres accessible

FAIYAZ A.
India
May 16, 2014
good location, nice pool n nice for honeymooners
infinity pool is good, international breakfast is satisfying, rooms in good condition
we had gone on our honeymoon to phuket to 8th to 11th jan. the hotel is comparatively in a good loacation u can walk to the beach n bangla road but the hotel provides shuttle too. there are a couple of indian restaurants kohinoor being the best. the breasfast buffets contains pork too but in a different section so vegetarians can hav bread, fruits n juices available in variety. the pool area on the roof is beautiful a good sun deck n an infinity pool the pictures tell a true story no doubt. if you are going on your own there are trip bookers available everywhere but remember to bargain. in short a good stay

Noor A.
Malaysia
May 15, 2014
Beautiful and friendly
Beautiful hotel,friendly staff

ng K.
Hong Kong
May 11, 2014
Phuket is very nice, seafood and food delicious
Price valuable
room is not clean when we check in at midnight, n the manager extremely impolite n tell us clean up by ourselvesI think Phuket is a tourist city and we must have many choice and hope they will improve the service one day. Overall the facility and price is ok.

RAJENDRA M.
India
May 10, 2014
It's a budget value fr money hotel
Location, fare, no frills
Okay

Mark B.
United Kingdom
April 27, 2014
Relatively inexpensive and basic
Clean rooms, tasteful decor
Generally fine. The island of Phuket is stunningly beautiful. The Pool always seemed to have a problem: either there was very little water, or too much and overflowing. Bathroom water was frequently brown; unpleasant to bathe and brush teeth in. Terrible buiding work outside I.e. pavements: gaping, dangerous holes.

Allan L.
Singapore
April 25, 2014
It's a mistake that we book in this hotel!
breakfast only

Rachel N.
Australia
April 25, 2014
The room was hot and not what the website said
Central location , close to taxi, fast check in check our
Was disappointed in the whole place. The beds were hard, the room was hot, the bathroom smelt like mould and the pool wasn't even functioning. Will not be recommending this place to anyone anytime soon. Majority of the staff where lovely, except the staff member who checked us out she was sleeping at the desk and acted like she couldn't be bothered even though it was her job.

Kallaya H.
Thailand
April 13, 2014
comfortable & near beach
bed room wifi

claudine T.
New Zealand
April 11, 2014
Good value and nice brekkie.
good value, nice quiet breakfast time, comfy bed
The rooms were nice and good value and the breakfast was great. The staff were very helpful and always friendly. A bit disappointed that the free shuttle into Patong Beach that is advertised on the website was not available, it was one of the main reasons i booked this hotel which is a bit further back from the beach and a tough walk in 35deg weather so paid for a Tuktuk a few times. So suggest you check before you book if you require shuttle and also there is no room service either which is also advertised on their website. The pool is only very small and your view is a brick wall but its cool and its wet if you need a dip. All in all we had a good stay but I think they need to update their website and remove what is not available.