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Recent customer comments

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Very good



based on 2462 reviews
  • Hotel Condition/Cleanliness 7.9
  • Facilities 6.2
  • Location 7.1
  • Room Comfort/Standard 8.2
  • Service 8.1
  • Value for Money 8.1
  • Food/Dining 6.9

Siew N.
Malaysia
February 25, 2013
Lovely hotel and service with a smile
Great locaton
check in was swift and the room exceeded our expectation with a roll away free. the room has got all the basic amenities and within walking distance of juncelyon mall and the night spot. it provides one way free shuttle to juncelyon. the staff were very friendly though they do not speak very flunet english.

Michael L.
France
February 24, 2013
Nice Hotel, crappy location
bathroom
breakfast ok, buy no where to sit. nice pool, but lacking any ambiance. Hotel easy to find but the road is horrendous for noise never even quiet for one minute all night long.re doing sewage lines on road so the stink will gag you if you walk anywhere.

Liu T.
China
February 24, 2013
Alfresco Phuket Hotel
Convenient hotel, a single extra bed very expensive service staff is very polite, very good hotel shuttle, shuttle to shopping point convenient, quality service, backhaul help me free luggage storage, liked the people, the service staff is very enthusiasm. The only bad thing is an extra bed price is too expensive, breakfast is pretty good, family-friendly travel Check. The swimming pool is very characteristic is very convenient

LAI M.
Canada
February 23, 2013
Lovely hotel and service with a smile
roof top pool, free breakfast and taxi ride
very nice place, friendly staffs and convenient locations

Ajeet M.
India
February 22, 2013
Simple & nice hotel, Superb service
lively red and white theme, very helpful staff, spacious rooms
i loved this hotel. themed in red and white. has a helpful staff - i told them i want to do bungee jumping. they googled, checked rates, bargained, and communicated the best available option. they have a free shuttle to the mall. family mart is 10 steps away so you can buy local grocery quickly. international breakfast is mediocre. possibly because i am a vegetarian (can eat eggs), so had some limitations. the swimming pool facility is not good. the pool was supposed to open at 8 am. i went a 8:30 am and found it closed. had to ask them to open it. realized that their was no shower, no towels, etc. but the pool itself is very nice. about 5 ft deep through out, on a terrace top. they also have a i-mac at the reception, which customers can use free of charge. free wi-fi also works fine. i goofed up when i thought that the 2 plastic water bottles in the room was free. had to pay 45 baht later for each. better check with reception and take the glass bottles first.

ALOISIA V.
New Zealand
February 22, 2013
lovely rooms and nice pool
close to the market and shops and to batong beach
10min walk to the shopping mall , nice rooms I will come back to this hotel again

JOSUA S.
Indonesia
February 22, 2013
Good rooms,clean, good service
close to main road
some of reseption doesn't give clearly information.

Nigel W.
United Kingdom
February 20, 2013
Good hotel.
Friendly staff.
Good location. Friendly staff. Nice pool. Close to shopping. Quiet. Room starting to need some decoration but overall a god friendly place.

Weixuan P.
Singapore
February 20, 2013
No Frill Hotel
Tuk Tuk Service to central area
This is my second stay with Alfresco, I've noticed that the state of the room is alarmingly different from about 1.5 yr ago. It wasn't well kept especially for room which is facing the main street. Jungceylon mall is just 10 mins away by walking but the journey won't be a pleasant one due to the construction site situated opposite of Alfresco. Therefore, it would be wise to take the complementary tuk tuk service provided by the hotel.

Janos F.
Hungary
February 19, 2013
Nice boutique hotel
good location in the new part of the city, 24/7 supermarket nearby
This is a nice boutique hotel in the new part of Patong. The rooms are quiet big, the staf is nice, the breakfast is gorgeous. The Junceylon shopping center and the beach are only 10-15 minutes walk from the hotel (the hotel's own tuktuk takes you free of charge to both loations, you only have to walk back). There is a Family Market 24/7 shop riht accross the hotel. There is a nice pool on the roof with jaccuzzi and hydro massage function. Negative: The air conditioning was a bit noisy, and I could not set the temperatue and fan speed, this was there was either very cold in the room, or when we swiched it off there was way too hot.